Max Power
5, Via Philips Str, 20900, Monza (MI), Italy
Tel: +39 (0) 39 2001973 - 936, Fax: +39 (0) 39 2004299
Introduction
The
purpose
of this
document
is to set out the
terms
of
warranty
cover
offered
in
relation
to
products purchased
by the End User
from Max
Power or its
approved network
of
resellers.
1. Definitions
Authorized Repair Number:
The
number given
by Max Power on
reporting
a
fault with
your
thruster
Dealer:
An
authorized
Max Power sales
centre
End
User:
The boat
supplied with supplied equipment
and the
owner thereof
Installer:
The
authorized centre responsible
for the
installation
of your
thruster
Manufacturer:
supplier
of the
equipment under warranty
Pleasure Craft:
Vessels used for
owner’s personal
use
that
have no
commercial
use (i.e
Charter
boats or work
boats)
Resellers:
Max Power
approved distributors
and
dealers
Serial Number:
Number
in
upper right
hand
corner
of
Warranty document
Supplier:
The
manufacturer
(Max
Power)
Warranty:
The
terms
and
conditions that
are
covered
by the
manufacturer
2. Period
of
Coverage
The
equipment manufactured
by the
Supplier
is
guaranteed
to be free
from defective workmanship, components
and
materials under normal
usage
conditions
for a
period
of
three
(3) years
from
the date of
purchase
by the End User. This
warranty
is
transferable
to
subsequent owners
of this
equipment during
the
period
of
coverage.
3. Warranty Registration
Register
your
purchase
now at
www.max-power.com.
(NB.
proof
of
purchase must
be kept
throughout
the
warranty period)
4. Warranty Terms
If the
material
is used for
anything other
than for
pleasure craft,
the
guarantee
is
limited
to a
six-month period.
Year
1: All
factory testing, diagnosis, repairs
and
replacements
are
performed
at no
charge
to the End User; All parts and up to two hours
of
labour
are
covered
for
repairs
and
replacements conducted
in the
field.
Year
2 & 3: All
factory testing, diagnosis, repairs
and
replacements
are
performed
at no
charge
to the End
User.
This
excludes
any
damage
or
faults occurring from normal
wear and tear on the
following items: engine,
oil seals, relay
contacts(If warranty is
registered within
the 3
month period following installation)
5. Warranty Exclusions
Damage
due to
modifications
or
installation contrary
to
published specifications
Cost of
hauling
the
boat
Damage
due to
repairs performed
by an
unauthorized service centre
Damage
due to lack of
normal maintenance services
Damage
due to
water
Parts
replaced
due to
normal
wear and
tear
Repairs
performed without knowledge
of
manufacturer (please contact dealer
to
receive
Repair
Authorization Number)
Tampering
of
equipment
by the End
User
Cost of
travel
to and
from
the job
site
Cost of
economic
loss,
including injury
to any
person, damage
to
property,
loss of
income
or
profit, communication, lodging,
inconvenience
Consequential damage
due to
failure, including
those
arising from collision with other
vessels or
objects
6. Procedural Guidelines
PLEASE
VIEW THE TROUBLE SHOOTING LIST ON THE MANUAL OF YOUR PRODUCT TO ASCERTAIN OR SOLVE ORIGIN OF PROBLEM PRIOR TO
CONTACTING THE DEALER/INSTALLER
1.
Contact
your
dealer/installer
to
report
the
problem.
If you do not know who this is,
contact
the
nearest
Max Power
distributor
If you are in
foreign waters,
please
contact
the
nearest
Max Power
distributor
2. Ensure you have your serial
number
and
model number
to hand (top
right
hand
corner
of
warranty)
3.
Dealer/Installer
will come to site to
decipher
the cause of the
fault
4. If the cause of
fault
is due to a
manufacturing problem
the
dealer
will
contact
Max Power to
receive
Repair
Authorization Number.
5. If the
problem
is due to an
installation error
please
contact
your
installer.
IF POSSIBLE:
PLEASE
TAKE
PHOTOGRAPHS
OF THE THRUSTER TO SHOW PROBLEM
7. Service Centers
Please go
online www.max-power.com
to find the
authorized service station
of your
area.
The
warranty
as
outlined above
is
only applicable
to Max Power
manufactured thrusters
and
optional equipment
as used in
marine pleasure industry.
The
supplier holds
the
exclusive right
to
test
the
product and
determine whether it
is
defective
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