GUARANTEE
Dorel Australia Pty Ltd warrants your new product to be free
from defects in materials and workmanship for 6 years on the
seat & 3 years on the trim, from the date of purchase,
provided that the product is used in accordance with
accompanying recommendations or instructions where
provided. The benefit of this warranty is in addition to your
rights under the Australian Consumer Law and to other rights
and remedies of the consumer under a law in relation to the
goods or services to which the warranty relates.
Dorel Australia Pty Ltd will provide you with your choice of a
refund, repair or exchange (where possible) for this product if it
becomes defective within the warranty period. Dorel Australia
Pty Ltd will bear the reasonable expense of claiming the
warranty. This warranty will no longer apply where the defect is
a result of alteration, accident, misuse, abuse or neglect.
Please retain your receipt as proof of purchase and contact our
Customer Service Centre on Ph: 1300 809 526 or alternatively,
via our website at www.dorel.com.au for any difficul
ties with your
produ
ct. Warranty claims and claims for expense incurred in
returning this product can be addressed to our Customer
Service Centre at 655-685 Somerville Road, West Sunshine
VIC 3020. Hours: 8.30 am to 5:00 pm, Monday to Friday.
For New Zealand please contact Customer Service Centre,
14 Sir William Avenue, East Tamaki, Auckland, 2013. Auckland:
(09) 274 1040 NZ wide: 0800 628 000 (Toll Free). Hours: 8:00
am - 5:00 pm, Monday to Friday.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure
does not amount to a major failure.
IMPORTANT: KEEP THIS INSTRUCTION
MANUAL IN THE POCKET PROVIDED ON
THE HEADREST.
Ref # 000000
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WARRANTY
DOREL AUSTRALIA PTY LTD WARRANTS YOUR NEW PRODUCT TO BE FREE FROM
DEFECTS IN MATERIALS AND WORKMANSHIP FOR 6 YEARS ON THE SEAT & 3 YEARS ON
THE TRIM, FROM THE DATE OF PURCHASE, PROVIDED THAT THE PRODUCT IS USED IN
ACCORDANCE WITH ACCOMPANYING RECOMMENDATIONS OR INSTRUCTIONS WHERE
PROVIDED. THE BENEFIT OF THIS WARRANTY IS IN ADDITION TO YOUR RIGHTS UNDER THE
AUSTRALIAN CONSUMER LAW AND TO OTHER RIGHTS AND REMEDIES OF THE
CONSUMER UNDER A LAW IN RELATION TO THE GOODS OR SERVICES TO WHICH THE
WARRANTY RELATES.
DOREL AUSTRALIA PTY LTD WILL PROVIDE YOU WITH YOUR CHOICE OF A REFUND,
REPAIR OR EXCHANGE (WHERE POSSIBLE) FOR THIS PRODUCT IF IT BECOMES
DEFECTIVE WITHIN THE WARRANTY PERIOD. DOREL AUSTRALIA PTY LTD WILL BEAR
THE REASONABLE EXPENSE OF CLAIMING THE WARRANTY. THIS WARRANTY WILL NO
LONGER APPLY WHERE THE DEFECT IS A RESULT OF ALTERATION, ACCIDENT, MISUSE,
ABUSE OR NEGLECT.
PLEASE RETAIN YOUR RECEIPT AS PROOF OF PURCHASE AND CONTACT OUR
CUSTOMER SERVICE TEAM ON PH: 1300 809 526 OR ALTERNATIVELY, VIA OUR
WEBSITE AT WWW.DOREL.COM.AU FOR ANY DIFFICULTIES WITH YOUR PRODUCT.
WARRANTY CLAIMS AND CLAIMS FOR EXPENSE INCURRED IN RETURNING THIS
PRODUCT CAN BE ADDRESSED TO OUR CUSTOMER SERVICE TEAM AT
655-685 SOMERVILLE ROAD, WEST SUNSHINE VIC 3020.
FOR NEW ZEALAND PLEASE CONTACT CUSTOMER SERVICE CENTRE,
14 SIR WILLIAM AVENUE, EAST TAMAKI, AUCKLAND, 2013.
AUCKLAND: (09) 274 1040 NZ WIDE: 0800 628 000 (TOLL FREE).
HOURS: 8:00 AM - 4:00 PM, MONDAY TO FRIDAY.
OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE
AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO A REPLACEMENT OR REFUND FOR
A MAJOR FAILURE AND COMPENSATION FOR ANY OTHER REASONABLY FORESEEABLE
LOSS OR DAMAGE. YOU ARE ALSO ENTITLED TO HAVE THE GOODS REPAIRED OR
REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE QUALITY AND THE FAILURE
DOES NOT AMOUNT TO A MAJOR FAILURE.
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