6
6.1
Troubleshooting
The Phone Will Not Switch ON
■ the phone has shut down because the battery power
level is too low to make calls, fully recharge the
b a t t e r y
Some Calls Are Not Processed
■ a call bar has been set to restrict phone usage, cancel
call barring as necessary
Someone Else Is Receiving My Calls
■ the phone has been set to forward (divert) your calls
to another number, cancel call forwarding as
n e c e s s a r y
Display Messages
During operation your phone may display an error
message as follows:
‘PLEASE INSERT SIM’
■ you must insert the SIM before you can use the
phone. If the SIM is already in place, remove and
clean the gold area with a dry cloth then reinsert
‘NO NETWORK’
■ you are outside network coverage (or there are
physical obstructions between you and a suitable
transmitter) and cannot make or receive calls, if you
are inside a building try moving towards a window
‘EMERGENCY CALLS ONLY’
■ you are outside co-operating network coverage but
another network in your area will allow emergency
calls subject to signal strength
Call Menu
The call menu features are only available during
conversation and may not be supported by all
networks.
Call Hold
■ during conversation you may wish to make a second
c a l l
,
(first call held)
■
N U M B E R
■
,
■ when the second call is connected, you can use the
Call menu to control the two calls
/
■
1
o r
2
then select from R E T R I E V E
E N D
H O L D
■ if the network supports conference calls (two other
parties and yourself) you will have two extra options,
JOIN
SPLIT
■ the Call menu also gives you the facility to enter the
main feature menu during conversation
/
■
3
Call Waiting
■ if during conversation you hear a soft ringing tone, a
second caller is trying to contact. You will then have
the opportunity to accept the call and use the Call
menu options
,
(first call held, new call answered)
■ you must activate call waiting before the feature will
w o r k
/
■
623
■
-
/
]
■
[
■ the menu also gives you the option to cancel call
waiting and check if it is available on the network you
are currently connected to (STATUS)
5
5.13
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