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requirements of the manufacturer. Unauthorized substitutes may result in a fire,
electrical shock, or other hazardous situations. After any repairs, please ask the
service technician to perform a safety check to determine that the sauna is in good
working order.
5. Do not use any wall receptacle adapter, surge protector, or extension cord between
the sauna cord and wall outlet.
Troubleshooting Guide
1. No Heat Coming From Some Of The Heat Emitters
Solution: Check to make sure all the heat emitter cords are properly connected,
including the cord to the heat emitter underneath the bench (if applicable). Go to
the roof, and also check that the heat emitter cords are properly connected to the
cords on the roof and that those cords are properly plugged into the power
supply.
Solution: If some of the heat emitters are working, then the ones which are
not working may have been damaged. Do not continue to operate. Contact
the manufacturer for
replacement parts.
Solution: If the heat emitters are not working but the control panel displays the
time and temperature, then the temperature sensor may not be plugged in
properly or it may be damaged. Turn the control panel off and then go to the roof
of the sauna and locate the red and black wires near the air vent towards the rear
of the sauna. After you have located the red and black wires labeled “TEMP
SENSOR”, disconnect them. Connect the spare temperature sensor. For testing
purposes, insert the “TEMP SENSOR” (you just connected) down the vent on the
roof so that it is now inside the sauna. Then go to the control panel and press the
power button. If the heat emitters now have heat, then the “TEMP SENSOR” was
the cause of the problem. You may have to wait about five minutes to
confirm if the heat emitters are generating heat. Remove the original
temperature sensor from its hole and replace it with the spare one.
2. Control Panel Malfunctioning
Solution: The control panel will turn on, but not off and the displayed numbers
flash. The issue may be a connection problem. Go up to the roof and locate
the “CTRL” wire harness you connected when the roof was installed onto the
sauna room. Disconnect the “CTRL” wire harness, check the pins to make
sure they are straight and not bent, and firmly reconnect the “CTRL” wire
harness. Attempt to turn the sauna on at the control panel and check to see if
the buttons are now responding. Contact the manufacturer for any additional
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