MDG ME2 - Troubleshooting

Me2, Fog Generator
Operating Guide, Rev: A/a 21 / 30
Troubleshooting
Contact MDG if symptoms are not listed, or if the provided solutions fail to resolve the issue.
Table 2: Symptoms and Solutions
Symptoms
Probable Causes and Suggested Actions
The fog generator does not switch on
 Verify that AC power cord is properly
connected on both ends.
 Check the fuse or the breakers of your VAC
entry. The wattage of the generator is
around 1415 W.
 Verify the AC voltage on the power cord.
100~250 VAC.
The generator does not produce fog
 Verify that the Unit is ON
«CONTROLUNITON»
 Verify that the UNIT is READY
«STATUSSTATE = READY»
The generator requires approximately seven
to eight (7 to 8) minutes to be ready. While
the heating module is warming up, the %
HEAT must vary.
 Verify that the Unit is not in a FAIL state
«STATUSSTATE = FAIL»
If so, check the symptoms below
 Verify the communication mode.
«INTERFACEMODE»
You cannot control the generator locally if
you are in DMX mode, and vice-versa.
 If you are in DMX mode:
 Verify the cable
 Verify the DMX Start address and the
patch
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