Med-Mizer ActiveCare-Fixed - Troubleshooting; Troubleshooting Common Issues; Control Box Reinitialization

ActiveCare - Fixed
User Manual
MAN-ActiveCare REV02 ActiveCare Fixed USER MANUAL Page 24 of 25
Control Box Reinitialization (If needed)
To reinitialize the bed, hold down the up and down head control buttons for 10 seconds until the
beeping stops (second row of buttons on pendant.) This will reset the control box. Once this is
reset the bed will need to be initialized. To perform this, hold the auto contour up button (third
row of pendant) several seconds until the head and leg raise up slightly, then hold the auto
contour down button until the bed returns to the flat position. At this point the bed should be
reinitialized and should function properly once raised back up.
Troubleshooting
Issue
Potential Cause
Potential
Correction
The bed does not Respond to the remote control.
The remote control is
not connected
properly.
Reinstall the remote
into the female port
on control box.
The remote is installed, but still no functions.
Defective Remote
Control
Replace remote with
all cables needed.
Loose actuator
connections
Ensure all actuators
and cabling are
connected properly.
Defective Control Box
Replace control box
Only some of the functions work but not all.
Actuator cable is
loose
Reinstall actuator with
c-clip
Actuator is damaged
Replace actuator
Remote control is
defective
Replace hand control
Control Box is
defective
Replace control box
Bed makes beeping sound with no function.
Motors need to be re-
initialized
See "Motor Re-
Initialization" in
manual