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6 Trouble shooting
By clicking on Help you can select from following actions:
Show general information about this software.
Open the instructions for use for this software.
Generate information which is needed by the service in a support request.
Error messages will be saved in a zip file. This file can be sent to Medela when questions or
malfunctions are appearing during the use of ThopEasy
+
.
If the setup of ThopEasy
+
fails please hand on the log file which is generated by the installer.
For any support contact your local customer service www.medela.com.