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6TROUBLESHOOTING
If the dishwasher encounters a problem, a message will generally appear in the display. Depending on the issue,
the illuminated door handle may also change to red to notify the operator.
Not all problems require a service agent’s assistance. If you use this troubleshooting guide to resolve simple
problems, you can often return the appliance to operation faster than by placing a service call.
You should contact your MEIKO Authorized Service Agent IF:
• A message is displayed that is not shown here, OR
• And error message is displayed repeatedly after taking the listed action to correct it, OR
• The listed action fails to correct the problem.
An Authorized Service Agency Listing was supplied with your dishwasher. If you do not have the listing, call
1-800-868-3840 for assistance, or visit MEIKO’s website at www.meiko.us.
SECTION 6 - TROUBLESHOOTING
Problem Action
Machine does not fill OR • Check that the water shutoff valve to the machine is open.
final rinse does not activate • Check that the Y-strainer/dirt trap is not clogged.
• Check that the machine door is closed.
Stripes or smears on clean ware • Check for appropriate detergent or rinse aid.
• Check for correct rinse aid concentration
Significant foaming in wash tank • Check for appropriate detergent. Foaming detergents should not be used with the machine.
Ware is not sufficiently cleaned • Choose a longer cycle time for heavily soiled ware.
• If the machine has been in operation for an extended time, the wash tank water may be
heavily soiled. Follow the procedure for Manual Water Change in Section 4.9.
# Message (in display) Problem Action
6 Cycle interrupted The wash cycle was interrupted • Clear the message (see above).
7 Door not closed Door not closed • Clear the message (see above).
14 Door is open. Door not closed • Clear the message (see above).
Heat energy is escaping.
50 Rinse aid low. Rinse aid dispenser is low or empty. • Refill rinse aid (and prime if necessary).
51 Detergent low. Detergent dispenser is low or empty. • Refill detergent (and prime if necessary).
54 Check external chemical Rinse aid and/or detergent dispensing • Check dispensing systems.
dosing unit. system is not functioning properly.
100 Reference level in wash tank Water supply to machine is not • Check that the water shutoff valve to the machine is
not reached in time during fill. flowing properly open.
Water supply inadequate. • Check that the Y-strainer/dirt trap is not clogged.
101 Machine not draining. Machine is not draining properly • Check that the pump filter is not clogged. See
Section 5.1, Daily Cleaning.
102 Machine not draining in time. Machine is not draining quickly enough. • Clear the message (see above).
6.1 Operating Issues (no messages)
The issues shown below generally will NOT result in an error message. It may not be necessary to contact your
MEIKO Authorized Service Agent if the listed action corrects the problem.
6.2 Display Messages
The issues shown below will generate a message and
matching number code. It may not be necessary to
contact your MEIKO Authorized Service Agent if the
listed action corrects the problem.
If the display shows a message even after correcting
the problem, press the key next to the check
mark to clear the message. If the handle continues to
be illuminated in red, open and close the door.
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