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9. Trouble Shooting
Description Solution
The Player doesn't respond to
remote control
1. Make sure to have remote control towards player receiver on front
panel.
2. Reduce distance of remote control and player
3. Replace batteries of remote control.
No display on TV 1. Make sure video cable connection is correct
2. Choose right mode to match with your TV by pressing “TV Out” button
on player remote control (PAL or NTSC)
3. Make sure your TV is set properly, then set player by pressing “TV
Out” button of remote control several times until picture appears.
Make sure to have the appropriate system as default setting.
Upgrade fail 1. Make sure the upgrade firmware is correct
2. The upgrade firmware should be in the directory of firmup
Check Page 11 for upgrade detail.
Displays pictures or video or
audio file only
Press “Media” button of remote control and select "All type" among
media options of "All type", "Music", "Photo" and “Video"
User can see a photo when
playing a music
In music play mode,if you press "OK" button of remote control, screen
mode is changed to file list mode, and then user can browse a HDD.
User designated background
per folder
1. Make a file with name "Mybackground.jpeg"(warning, keep this file
name, don't change it , make sure the jpeg file size is 720*480)
2. Save that file in a folder which you want
3. Unplug USB and reboot the player system
4. if you select a folder which includes that jpeg file, background is
changed
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