Section 8 - Customer Assistance Information
Page 112 90-899883179 OCTOBER 2007
Owner Service Assistance
Local Repair Service
If you need service for your Mercury MerCruiser–powered boat, take it to your authorized
dealer. Only authorized dealers specialize in Mercury MerCruiser products and have
factory‑trained mechanics, special tools and equipment, and genuine Quicksilver parts and
accessories to properly service your engine.
NOTE: Quicksilver parts and accessories are engineered and built by Mercury Marine
specifically for Mercury MerCruiser sterndrives and inboards.
Service Away From Home
If you are away from your local dealer and the need arises for service, contact the nearest
authorized dealer. Refer to the Yellow Pages of the telephone directory. If, for any reason,
you cannot obtain service, contact the nearest Regional Service Center. Outside the United
States and Canada, contact the nearest Marine Power International Service Center.
Stolen Power Package
If your power package is stolen, immediately advise the local authorities and Mercury
Marine of the model and serial numbers and to whom the recovery is to be reported. This
information is maintained in a database at Mercury Marine to aid authorities and dealers
in recovery of stolen power packages.
Attention Required after Submersion
1. Before recovery, contact an authorized Mercury MerCruiser dealer.
2. After recovery, immediate service by an authorized Mercury MerCruiser dealer is
required to reduce the possibility of serious engine damage.
Replacement Service Parts
!
WARNING
Avoid fire or explosion hazard. Electrical, ignition, and fuel system components on
Mercury Marine products comply with federal and international standards to minimize risk
of fire or explosion. Do not use replacement electrical or fuel system components that do
not comply with these standards. When servicing the electrical and fuel systems, properly
install and tighten all components.
Marine engines are expected to operate at or near full throttle for most of their life. They
are also expected to operate in both fresh and saltwater environments. These conditions
require numerous special parts. Exercise care when replacing marine engine parts,
because specifications are different from those of the standard automotive engine. For
example, one of the most important special replacement parts, is the cylinder head gasket.
Marine engines cannot use steel‑type automotive head gaskets because saltwater is highly
corrosive. A marine engine head gasket uses special materials to resist corrosion.
Because marine engines must be capable of running at or near maximum RPM much of
the time, they also have special valve springs, valve lifters, pistons, bearings, camshafts
and other heavy‑duty moving parts.
Mercury MerCruiser marine engines have other special modifications to provide long life
and dependable performance.
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