Merrychef eikon e2s User Manual

12 Servicing information
eikon e2s Installation and Operating Manual CE 113
12.2 Rectifying faults: problems in operation
Fault finding chart
Although every effort is made to ensure your oven will continue to perform to a high standard, please
check the chart to see if the problem can be easily resolved before contacting your service agent.
Problem
Possible cause
Remedy
The appliance does not work
and the display screen is blank
The appliance has no power
 Check if there is a power cut.
 Check if the isolator switch is ON or the
appliance is plugged in correctly.
 Check if the appliance switch is ON.
Some screen controls do not
work
Unauthorised access
Contact an authorised user.
Display shows a warning
message
Details are shown on screen
Follow the instructions displayed.
The appliance does not cook
the food correctly
 Appliance is not clean
 Food not at correct temperature
 Modified or wrong program
selected
 Food wrapped
 Food removed early
 Clean the appliance (see 'Cleaning
Instructions' on page 99)
 Use the correct cooking program.
 Unwrap food.
 Check if all the cooking stages have
been followed correctly.
The appliance does not finish
cooking
 Warning message displayed
 The appliance door is open
 No air filter or incorrectly fitted
 Overheating of the appliance
 Close the appliance door.
 Refit the air filter.
 Allow the appliance to cool down.
 Check and remove any restrictions
around the air vents.
Display shows an error code
Malfunction of the appliance
Note the error code and contact your
service agent.

Merrychef eikon e2s Specifications

General

Microwave Power	1000 W
Convection Power	2200 W
Control Type	Touchscreen
Ventless Cooking	Yes
Cooking Technology	Microwave, Convection, Impingement
Warranty	1 year parts and labor
Power Supply	208-240V, 50/60Hz
Power Consumption	3200W
Cooking Modes	Microwave, Convection
Temperature Range	100°C to 275°C