11LIT-PAL-CS Rev B
Duty Cycle, Preventative Maintenance and Repair Services
Required Information for Service Needs
1. MicroAire Customer Number.
2. A clear description of why you wish to return your product; preventative maintenance or repair.
3. The part number and serial number of your Console, Cable and PAL Handpiece that was in use at the
time of the encountered issue and the diagnostic code.
4. Specic details of the encountered issue and attempts to resolve the matter.
5. The best point of contact regarding the reported issue to avoid delays and to ensure that your service
needs are met.
If return of the equipment is required; after providing the required information you will be issued a Return Material
Authorization (RMA) number. The RMA number will identify your service request and the repair status. Note the RMA
number on the package or packing slip when returning your equipment for evaluation.
Preventative Maintenance and Warranty
• MicroAire recommends the PAL System (PAL-650 Handpiece, 5006-PAL
Cable and 5020 Console) be returned to the factory for routine inspection and
service at least once a year.
• There is no charge for service during the warranty period.
• 1 year preventative maintenance service is recommended for the PAL-650
Handpiece.
• More frequent PM service may be required depending upon the usage of your
PAL Handpiece and Cable.
• Extended warranty coverage is also available for your PAL Handpiece and
Console providing it is less than 5 years old. Call Customer Service to decide if
extended warranty coverage is right for you.
For more information, please reference the PAL System IFU “IM-PAL-650” and Electric Instrument Console IFU “IM-5025”.
Duty Cycle
The PAL-650 has a duty cycle of two hours on, two hours o. Prolonged usage above and beyond this duty
cycle may result in the device feeling warm to the touch. This indicates that the device needs to cool down.
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