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Troubleshooting Tips
Problem What to check
Troubleshooting
Tips
o o
Before calling for service, review the chart below first yourself.
Unit does not start
· Make sure the dehumidifier s plug is pushed completely into the outlet.
· Check the house fuse/circuit breaker box.
· Dehumidifier has reached its preset level or bucket is full.
· Water bucket is not in the proper position.
· The air filter is clogged.
· The unit is tilted instead of upright as it should be.
· The floor surface is not level.
· Clean the filter of the pump.
· Check the pump hose does not link or block.
· Empty the water of the bucket.
· Hose to connector or hose connection may be loose.
· Intend to use the bucket to collect water, but the back drain plug is
removed.
· This is normal. The dehumidifier has Auto defrost feature.
· These are error codes and protection codes. See the CONTROL PANEL
FEATURES section.
· Did not allow enough time to remove the moisture.
· Make sure there are no curtains, blinds or furniture blocking the front or
back of the dehumidifier.
· The humidity control may not be set low enough.
· Check that all doors, windows and other openings are securely closed.
· Room temperature is too low , below 5 C(41 F).
· There is a kerosene heater or something giving off water vapor in the
room.
Dehumidifier does not
dry the air as it should
The unit makes a loud
noise when operating
Frost appears on the coils
Water on floor
ES, AS,P2,Eb appear in
the display
The pump operation on
light blinks at 1Hz
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