Miele HS23 - Page 34

Troubleshooting
34
Problem Cause and remedy
The vacuum cleaner
does not start when it is
switched on.
The rechargeable battery is not sufficiently charged.
 Charge the battery (see “Commissioning” – “Gen-
eral battery information” and “Charging the bat-
tery”).
An original Miele battery has not been inserted.
 Insert an original Miele AP10/AP11 lithium-ion re-
chargeable battery.
The charging plug is still plugged in.
 If you are charging the battery without a wall
mounting, pull the charging plug out of the char-
ging socket on the rear of the PowerUnit.
 Remove the vacuum cleaner from the wall bracket
if you are charging the battery in the wall bracket.
The cleaning perform-
ance is poor.
The battery life is de-
creasing.
The dust container is full.
 Empty the dust container (see “Cleaning and care”
– “Emptying the dust container”).
The dust container/pre-filter is dirty.
 Clean the dust container and the pre-filter (see
“Cleaning and care” – “Cleaning the dust container
and pre-filter”).
The fine dust filter is dirty.
 Run the interim cleaning function for the fine dust
filter (see “Cleaning and care” – “Activating the
ComfortClean self-cleaning function”).
 Clean the fine dust filter (see “Cleaning and care” –
“Cleaning the fine dust filter”).
The electrobrush is dirty/blocked.
 Clean the electrobrush (see “Cleaning and care” –
“Cleaning the electrobrush” and “Removing the
roller brush from the electrobrush”).
The airways are blocked.
 Clean all the airways.
The fine dust filter is worn.
 Insert a new fine dust filter.