Miele KM 6839 - Automatic Switch-off; Overheating Protection; Cooking Zone Issues and Error Codes

Problem solving guide
53
Problem Cause and remedy
The hob has switched
off automatically. When
the element is switched
back on,  appears
above the On/Off
sensor control.
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
 Clean off any dirt and/or remove the object (see
“Safety features” – “Safety switch-off”).
After the hob has been
switched on  appears
in the timer display for a
few seconds. The
cooking zones do not
heat up.
The hob is in demonstration mode.
 Touch the and  sensors at the same time until
 flashes alternately with  in the timer display.
A cooking zone
switches off
automatically.
It has been operated for too long.
 You can use the cooking zone again by switching
it back on (see “Safety switch-off”).
A cooking zone or the
whole hob switches off
automatically.
The overheating protection mechanism has been
activated.
 See “Safety features”.
The Booster has
deactivated early
automatically.
The overheating protection mechanism has been
activated.
 See “Safety features”.
The cooking zone is not
working in the usual
way on the power
setting selected.
The overheating protection mechanism has been
activated.
 See “Safety features”.
Power level 9 is
automatically reduced if
you select power level 9
on two linked cooking
zones at the same time.
Operating both zones at power level 9 would exceed
the permitted maximum power for the two zones.
 Use a different cooking zone.
The food in the pan
does not heat up when
the Auto heat-up
function is switched on.
A large amount of food is being heated up.
 Start cooking at the highest power level and then
turn down to a lower one manually later on.
The pan is not conducting heat properly.
 Use a different pot or pan which conducts heat
properly.