Problem Possible cause Remedy
Glassware is dull
and discoloured;
film cannot be wi
-
ped off.
The glassware is not dishwas
-
her-proof. The surfaces are
affected.
There is no remedy.
Purchase glassware
which is dishwasher-proof.
Tea or lipstick
stains have not
been completely re
-
moved.
The wash temperature of the
programme selected was too
low.
Select a programme with a
higher wash temperature.
The bleaching effect of the
detergent used is too low.
Use a different type of de
-
tergent.
Plastic items are
discoloured.
Natural dyes e.g. from car
-
rots, tomatoes or ketchup may
be the cause. The amount of
detergent used or its blea
-
ching effect was not sufficient
to deal with natural dyes.
Use more detergent, see
"Operation".
Discolouration is irreversi
-
ble.
There are rust stains
on cutlery.
The salt reservoir cap has not
been screwed on correctly.
Replace it making sure it
screws back on correctly.
The affected items are not
corrosion resistant.
There is no remedy.
Purchase cutlery which is
dishwasher-proof.
The I COLD programme
was not run after adding dish-
washer salt. Traces of salt
have got into the wash cycle.
Always run the I COLD
programme after adding
dishwasher salt.
Problem solving guide
57
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