Problem Possible cause Remedy
Grey, greasy
particles cling to
washed laundry.
Insufficient amounts of
detergent were used to
break down the particles
of grease in heavily
soiled laundry.
– Add more detergent.
– Before washing the next
load run a COTTONS 95°C
programme with powder
detergent but without a
load. (See also “Extra
cleaning” in Cleaning and
Care).
There are white
residues which
look like powder
detergent on dark
coloured laundry.
The detergent contained
compounds (zeolites) to
aid water softening which
are not soluble in water.
These have ended up on
the laundry.
– Try and brush off the
residues with a soft brush
once the laundry is dry.
– Use a liquid detergent to
wash dark coloured textiles.
Liquid detergents usually
contain no zeolites.
Problem solving guide
50
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