What to do if my Milagrow Vacuum Cleaner shows a charging fault?
If your Milagrow Vacuum Cleaner displays a charging fault, it could be due to a damaged battery or a loose battery cable. Ensure the charging dock power supply is working correctly. If the problem persists, consider replacing the battery.
Why does my Milagrow Vacuum Cleaner show a floor inspection fault?
If your Milagrow Vacuum Cleaner reports a floor inspection fault or suspension fault, it means that the cliff sensor is dirty, or the machine is off the floor. Make sure the sensor at the bottom isn't blocked. Ensure the machine is not left in a suspended state.
What to do if my Milagrow BlackCat 21 Vacuum Cleaner has a front collision fault?
If your Milagrow Vacuum Cleaner indicates a front collision fault, the front shell collision switch may not be resetting properly. Check to see if the machine's collision buffer is normal or loose.
Why is my Milagrow Vacuum Cleaner showing a fan fault?
If your Milagrow Vacuum Cleaner displays a fan fault, it means the fan isn't rotating or the current is too high. Check if the fan blades are loose or if any foreign object is obstructing them.
What should I do if my Milagrow BlackCat 21 has a middle sweeper fault?
If your Milagrow Vacuum Cleaner reports a middle sweeper fault, the rolling brush is likely stuck. Check the middle sweeping brush for any foreign objects that may be causing it to get entangled.
Why does my Milagrow BlackCat 21 have a side sweeping fault?
If your Milagrow Vacuum Cleaner indicates a side sweeping fault, the side brush is probably stuck. Inspect the side sweeping brush to see if it's entangled with any foreign objects.
What to do if my Milagrow BlackCat 21 shows a wall inspection fault?
If your Milagrow Vacuum Cleaner displays a wall inspection fault, there may be an issue with the wall inspection. Check if the wall inspection transparent window is blocked or interfered with by any foreign object.
What to do if Milagrow Vacuum Cleaner battery charge level is low?
If your Milagrow Vacuum Cleaner's battery charge is low, it has reached its lower limit. Allow the machine to return to the charging post for recharge.
Why does my Milagrow BlackCat 21 Vacuum Cleaner have a left wheel fault?
If your Milagrow Vacuum Cleaner is experiencing a left wheel fault, it means the left wheel is overloaded. Check the left wheel to see if anything is entangled in it.
Why does my Milagrow Vacuum Cleaner have a right wheel fault?
If your Milagrow Vacuum Cleaner is experiencing a right wheel fault, it means the right wheel is overloaded. Check the right wheel to see if anything is entangled in it.
General guidance on reading and keeping the user manual for safe operation.
Crucial safety measures for operating the robotic vacuum cleaner and handling its components, including warnings about electricity and falling hazards.
Lists all components included with the robotic vacuum cleaner, including the host machine and accessories.
Instructions for correctly placing and connecting the charging dock for the vacuum cleaner.
Detailed guide on operating the main unit, covering control keys and various working modes.
Instructions on how to clean the charging pole pieces on the vacuum cleaner.
Steps for removing, cleaning, and reinstalling the dust box, including its installation and removal.
A comprehensive guide to identifying and resolving common faults and error indications on the vacuum cleaner.
Lists the technical specifications for the host machine and its accessories.
This document describes the Milagrow BlackCat 21/RedHawk 21 Robotic Vacuum Cleaner, a device designed for automated floor cleaning.
The Milagrow BlackCat 21/RedHawk 21 is a robotic vacuum cleaner capable of both dry vacuuming and wet mopping. It is designed to operate indoors on various floor types, including wooden floors, ceramic tiles, and short-staple carpets. The robot can be controlled manually via its onboard keys or automatically through a dedicated mobile application (Tuya Smart). It features automatic cleaning, automatic recharging, and can be programmed to avoid specific "no-go zones" using magnetic boundary strips. The device is equipped with sensors to detect cliffs and obstacles, ensuring safe and efficient operation.
Functional parameters of the host machine:
Functional parameters of accessories:
Harmful Substances (in accordance with SJ/T 11364): The product generally complies with GB/T 26572 limits for hazardous substances in homogeneous materials. Exceptions (marked 'X') include Lead in metal parts, electrical components, and dry/rechargeable batteries, and Cadmium in electrical components. These exceptions are in conformity with the EU RoHS Directive or are due to technological limitations.
Service Life:
Product Installation: The charging dock should be placed on a flat surface, perpendicular to a wall, with no obstacles within 3 meters in front and 1 meter on either side. It should be pressed firmly to the floor. The power adapter connects to the charging dock and then to the power supply, with the cable arranged to prevent entanglement. It is advisable to place the charging dock in a fixed position, preferably not on carpet, and avoid moving it during operation to ensure the robot can find it for recharging.
Operating Modes:
Key Indicators:
Wet Mop Assembly:
Magnetic Boundary Strip: Magnetic boundary strips can be used to create "no-go zones." These strips should be placed flat on the ground. They are useful for preventing the robot from entering areas with power cords, fragile objects, or spaces where it might get trapped (e.g., under low furniture). If a strip is too long, it can be cut, with a minimum length of 50cm to cover the perimeter. When blocking an object, place the strip 5cm in front of it to prevent bumping.
Regular maintenance is crucial for optimal performance. Charging Pole Pieces:
Dust Box:
Middle Sweeper:
Side Brush:
Wheels:
Sensor:
Troubleshooting: The manual provides a detailed troubleshooting guide for various fault indications (red light flashes and beeps). Common issues include:
General| Brand | Milagrow |
|---|---|
| Model | BlackCat 21 |
| Category | Vacuum Cleaner |
| Language | English |
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