Mitel 5224 IP - User Manual

5224 Quick Ref Guide with CFWD option
Telephone Instructions
MITEL NETWORKS
5224 IP Quick Reference Guide
Making a Call
 Lift handset.
 Dial 9 plus the number
Or press REDIAL
Or press a Speed Call key.
Holding a Call
To place a call on Hold:
 Press HOLD.
To retrieve a call from Hold:
 Lift the handset.
 Press the flashing line key.
Transferring Calls
 Press TRANS/CONF
 Dial the number of the third party.
 Do one of the following:
- To complete the Transfer, hang up.
- To announce the Transfer, wait for an answer,
consult, and hang up.
- To cancel the Transfer, press CANCEL
Conference Calls
 Place (or receive) the first call.
 Press TRANS/CONF
 Dial the number of the next party.
 When they answer, press TRANS/CONF
Notes:
 You may connect up to 8 parties, yourself and 7
others.
 You may leave a conference by hanging up.
 You may split a 3-party conference by pressing the
SPLIT softkey.
Paging
To Page
 Press the PAGE key followed by the zone
number and announce who the call is for and
what zone they are holding
 Press the Release Soft key or the CANCEL
key to disconnect from the page
Speed Call Keys
You may use any blank key (personal key) on your
telephone as a Personal Speed Call key.
 Press SUPERKEY
 Press NO softkey until “Personal Keys?” appears
 Press the YES softkey.
 Press a personal key on your telephone.
 Press the CHANGE softkey.
 Press the YES softkey.
 Dial the number to be stored. Remember to dial ‘9’
first if programming an external number.
 If you want the number to be private, press the Priv
softkey.
 Press the SAVE softkey.
 Press SUPERKEY to exit.
Handsfree Operation
To use Handsfree Operation to make calls:
 Dial the number.
 Communicate using the speaker and microphone.
To use Handsfree Operation to answer calls:
 Press the flashing line key.
 Communicate using the speaker and microphone.
To hang up while using Handsfree Operation:
 Press SPEAKER
To temporarily disable/enable the microphone during a
Handsfree conversation:
 Press MICROPHONE button (when LED is off,
microphone is off)
To go to Handsfree Operation if using handset:
 Press SPEAKER
 Hang up.
Do Not Disturb
 Press the Do Not Disturb key to send all incoming
calls to voicemail without ringing your phone.
 Press the Do Not Disturb key again to remove the
feature and resume normal call process.
Voicemail
 Press the Voicemail key anytime you wish to
access your mailbox,
 Enter your pass code when prompted.

Summary

Advanced Phone Features

Handsfree Operation

Voicemail Access

Steps to access your voicemail box and enter your passcode to manage messages.

Call Forwarding Setup

Programming Forwarding Destination

Instructions to program a destination number for call forwarding, including error correction.

Programming a Call Forwarding Key

Steps to program a programmable key for enabling/disabling call forwarding.

Enabling;Disabling Call Forwarding

How to activate and deactivate call forwarding using the programmed one-touch key.

Voicemail Getting Started

Tutorial and Initial Setup

Guide to the initial system setup, including setting passcode, recording greeting, and recording name.

Accessing Your Mailbox

Methods to access your voicemail from your own phone, other phones on the system, or from outside the office.

Mitel 5224 IP Specifications

General

Display Lines	2
Audio Quality	Wideband
Ethernet Ports	2
Power over Ethernet	Yes
Programmable Keys	24
Headset Support	Yes
Speakerphone	Yes
Protocols	SIP, MiNet
Audio Codecs	G.711, G.729, G.722
Display	LCD
Power Supply	PoE