Mitel 5340 IP - User Manual

Mitel 5340 IP
Quick Reference Guide
48 self-labeling programmable keys, 1 prime line, 3 pages with 16
programmable keys per page, the top three keys are softkeys.
1
2
3
6
7
8
9
VolumeUp/Down
Speaker
Mute
Applications
Cancel
Redial
Hold
Trans/Conf
Message
4
4
Fixed Function Keys
5
Keypad
6
Navigation Page Keys
5
7
Programmable
Feature
Keys/Softkeys
8
Handsfree Speaker
9
Handset
1 Display
2 Ring/Message Indicator
3 Volume, Speaker &
Mute Controls
MAKING A CALL
+ Lift the Handset OR
+ Press (Speaker)
+ Dial 9 for an outside line
+ Dial the number
TRANSFERRING A CALL
While connected to a live call:
+ Press (Trans/Conf)
+Dial the desired number
+ Hang up OR wait for the called
party to answer, announce the
transfer then hangup
TRANSFER TO VOICEMAIL
While connected to the caller:
+ Press
+Dial the extension number
+ Hang up to complete transfer
HOLD
To place a call onHold:
+ Press (Hold)
+ Hang up or place another call
To return to a call on Hold:
+ Lift the handset and press the flashing
line key
MUTE
To turn Mute on during a call:
+ Press (Mute), The (Mute) light turns ON
To turn Mute off during a call:
+ Press (Mute), The (Mute) lightturns OFF
CONFERENCE
While connected to a 2-party call:
+ Press (Trans/Conf)
+ Dial the number of the next party
+ Wait for ananswer
+ Press (Trans/Conf)
To leave a Conference:
+ Hang up or press (Cancel)

Summary

Basic Call Operations

Making a Call

Transferring a Call

Procedure for transferring an active call to another extension or number.

Advanced Call Handling

Transfer to Voicemail

Steps to forward an active call directly to a voicemail box.

Placing and Returning Calls on Hold

How to put an active call on hold and retrieve it later.

Call Management Features

Mute Functionality

How to activate and deactivate the microphone mute during a conversation.

Conference Calls

Instructions for adding a third party to an existing call.

Call Features and Utilities

Directed Call Pickup

Call Forwarding Setup

Configuration for setting up 'Call Forward Always' for incoming calls.

Call Forward On;Off

Redial Last Number

Message Access

Extended Call and Configuration Features

Intercom Calls

Record-a-Call

Instructions for initiating call recording during a conversation.

Controls While Recording

Program a Speed Call

Steps to set up speed dial entries for frequently called numbers.

Mitel 5340 IP Specifications

General

Ethernet Ports	2
Mitel Applications Support	Yes
Audio	Wideband audio
Network Interface	10/100 Mb Ethernet
Power	IEEE 802.3af Power over Ethernet (PoE) or 48 VDC power adapter
Protocols	MiNet, SIP
Headset Port	Dedicated headset port
Power over Ethernet (PoE)	Yes, IEEE 802.3af compliant
Handset	Hearing aid compatible
Audio Codecs	G.711, G.729