Mitel 6930 IP User Manual

Mitel 6930 IP
LCD Screen
Programmable Keys
Soft Keys
Navigation Keys/Select
Button
Dial Pad
Fixed Function Keys
Handset (Optional cordless
handset shown)
6
7
5
4
3
2
1
12 programmable, multi-function, self-labeling keys allowing
up to 72 specific functions
5 intuitive state sensitive softkeys
INTERNAL CALLS
+ Pick up the handset (optional)
+ Dial the extension number
+ Called party’s phone will ring
4
1
6
5
8
7
3
MAKING A CALL
+ Lift the Handset OR
+ Press (Speaker/Headset)
+ Dial 9 for an outside line
+ Dial the 10 digit telephone number
Fixed Function Keys
TRANSFER TO VOICEMAIL
While connected to the caller
+ Press
+ Dial the extension number
+ Hang up to complete transfer
Quick Reference Guide
Speaker
8
2
TRANSFER A CALL
While connected to a live call
+ Tap the softkey
+ Dial the desired number
+ Hang up OR wait for the called party
to answer, announce the transfer, then
hang up
Transfer
Contacts
Call History
Voicemail
Settings
Volume
Mute
Speaker /
Headset
Goodbye
Redial
Hold
ENDING CALLS
+ Hang up or press (Goodbye)
ANSWERING A CALL
+ Lift the Handset OR
+ Press (Speaker/Headset)
HOTDESK
+ Tap the softkey
+ Tap the softkey
+ Enter your extension number
+ Press # (pound)
+ Enter PIN (default is 1111)
+ Press # (pound)
Hotdesk
Login
Your voice mailbox PIN # and Hotdesk PIN
# are the same. Once you setup your
mailbox and reset your voicemail PIN; your
Hotdesk PIN will be changed as well.
Please Note:

Mitel 6930 IP Specifications

General

SIP Accounts	6
PoE Class	Class 2
WiFi	No
Supported Protocols	SIP
Audio	HD wideband audio
Connectivity	10/100/1000 Mbps Ethernet
Bluetooth	Bluetooth 4.1
Power	Power over Ethernet (PoE) or AC adapter
Expansion	Support for up to three expansion modules

Summary

Mitel 6930 IP Phone Overview

Key Phone Components Identification

Identifies and describes the main physical parts of the Mitel 6930 IP phone.

Basic Call Handling Procedures

Guides on making, answering, and ending calls on the Mitel 6930 IP phone.

Hotdesk Feature Setup

Step-by-step instructions for logging into the Hotdesk feature.

Advanced Call and Feature Management

Call Management Functions

Details on using Hold, Redial, Mute, and Conference call features.

ACD Key and Call Group Features

Explains features like Logout, Make Busy, and Help for ACD Call Group agents.

Record-a-Call Feature

Instructions on how to start, pause, resume, and save call recordings.

Speed Call Key Configuration

Steps to program and customize Speed Call keys for quick dialing.

Phone Interface Navigation

Home Screen and Status Indicators

Description of the default idle screen, displaying date, time, and status.

Contacts Screen and Management

Guide to accessing and managing the phone's personal and corporate contacts.

Call Screen Information

Details displayed on screen during active calls, including caller info.

Call History Log

How to view, delete, and dial from the call history log.

MobileLink and Bluetooth Integration

MobileLink Feature Capabilities

Overview of syncing contacts, answering mobile calls, and moving active calls.

Bluetooth Pairing Process

Step-by-step guide to pairing a mobile phone with the 6930 IP phone.

Syncing Mobile Contacts

Instructions for manually updating mobile contacts on the phone.

Answering and Moving Mobile Calls

Procedures for handling incoming mobile calls and transferring audio.

NuPoint Voicemail System

Voicemail Setup and Access

Guide to setting up your mailbox, accessing messages, and navigating menus.

Listening to and Managing Messages

Instructions for playing, pausing, skipping, and managing received messages.

Recording Greetings and Messages

Steps for recording personal greetings, standard greetings, and messages.

Voicemail Shortcuts and Features

Quick access commands for common voicemail operations.