Mitel 5320 - Page 2

Q u i c k R e f e r e n c e G u i d e
User Information
To specify User Information: Press Menu Key, press Settings key, select User
Information, select Edit Name, enter your name, select Save, Select Edit Number, enter
your extension number, select Save, select Save, press Settings key.
Answering Calls
To answer a call you may pick up the handset and/or press the flashing key or press
[SPEAKER]
Internal:
Single ring, prime key flashes, pick up handset, or press
flashing key, or press [SPEAKER]. Display shows who is
calling you before you answer.
External:
Double ring, prime or line key flashes, pick up handset or
press [SPEAKER] and/or press flashing key.
Calls Forwarded to You:
Display shows “from XXXX”, answer as above.
Call Waiting – What Can You Do (Only Available if Programmed on Feature Keys)
While on a call, you hear call waiting tone, you can either hang up and take the waiting
call or press [TRADE] - this holds your current call and brings the waiting call through
Press [TRADE] again to hold the new call and reconnect to your original call
Someone Answer That Phone
Group Pick up:
Lift handset and press PICK UP feature key or *6
To answer any ringing extension
Dial **6 plus the ringing extension number.
Need To Make A Call
Operator Call
Dial 0
Making Internal/Network Calls
Dial the Extension Number you require.
Making External Calls
Dial 9 and the required telephone number or
Dial System Speedcall code XXXX or
Press [PHONEBOOK] to look-up internal & system
speedial numbers or
Dial Personal Speedcall code: *1(00-09) or
Press [REDIAL] key for Last Number Redial.