How to use star codes on Mitel 5324 IP Phone?
To use local telephone company star codes on your Mitel IP Phone, instead of pressing the Outgoing button or dialing 8, dial a Select Line Group number first.
What to do if I am experiencing audio problems on my Mitel IP Phone?
If you're experiencing audio issues such as echo, distortion or choppiness on your Mitel IP Phone, it's best to contact your system administrator for assistance.
What to do if my Mitel 5324 IP Phone is not working properly?
If your Mitel IP phone isn't working correctly, the best course of action is to contact your system administrator for support.
Why I cannot use some features on my Mitel 5324?
If you cannot use some features on your Mitel IP Phone, it might not be enabled. Contact your system administrator for further assistance.
What to do if I cannot use Agent Help on Mitel 5324 IP Phone?
If you can't use Agent Help, Record-a-Call, or Station Monitor on your Mitel IP Phone, and your system uses Peer-to-Peer (P2P) audio, contact your system administrator for assistance.
Processor and Memory| processor type | TNETV1055 (MIPS) |
|---|---|
| processor speed | 125 MHz |
| DSP speed | 165 MHz |
| RAM | 16 MB |
| ROM | 8 MB |
Weight and Dimensions| dimensions (phone only) | 9.1 in x 7.5 in x 3.5 in (23 cm x 19 cm x 9 cm) |
|---|---|
| weight (phone only) | 1.65 lbs or 0.75 kg |
| dimensions (packaged) | 9.8 in x 8.3 in x 3.9 in (25 cm x 21 cm x 10 cm) |
| weight (packaged) | 2.49 lbs or 1.13 kg |
Introduction to the IP phone user guide and setup assistance.
Overview of the Mitel 5312/5324 IP Phones' features and hardware.
Details and visual identification of the features on the 5312 IP Phone model.
Details and visual identification of the features on the 5324 IP Phone model.
Explains the function of key phone components like handset, display, and indicators.
Describes the purpose and actions of the phone's dedicated feature buttons.
Explains the use of dialpad buttons for dialing and character input.
Details how to assign features or speed-dial numbers to programmable buttons.
Explains the audio and visual signals used by the IP phone for status indication.
Provides guidance on ergonomic use and safe operation of the IP phone.
Instructions on connecting and using a headset with the IP phone.
Guide to using the optional conference unit for multi-party calls.
Explains the functionality of the optional LIM for analog line connectivity.
How to make and receive calls using the analog line via the LIM.
How to tilt the phone stand for optimal viewing of the display and buttons.
Instructions for installing paper or Mylar designation cards for button labels.
Adjusting volume for ringer, handset, headset, speaker, and background music.
How to select from available ring tones for incoming calls.
How to modify the contrast of the phone's display for better readability.
How to change the display language of the IP phone.
Instructions for enabling and listening to background music through the phone.
Guide to using the dialpad for text input, including Alpha and Numeric modes.
Detailed guide on assigning features, extensions, or speed-dials to programmable buttons.
Lists default system access codes for features like emergency calls and outgoing calls.
Lists default feature codes for various phone functions.
How to check which features are assigned to programmable buttons.
How to reset programmable buttons to their default assignments.
How to restore the IP phone to its original factory default settings.
How to switch between different button assignment configurations (keymaps).
How to use the phone to unlock a door remotely.
Basic steps for answering incoming calls using the handset or speakerphone.
How to handle a call when you are already on another call.
Enables automatic answering of incoming calls when the handset is lifted.
How to forward incoming calls to another extension or number.
How to automatically answer incoming external calls for specific lists.
General instructions for initiating outgoing calls.
Procedures for making emergency calls (e.g., 911) from the IP phone.
How to call other extensions within the system.
How to request the system to call back when an extension becomes available.
How to wait for a busy extension to become available before connecting.
Steps for making calls to numbers outside the system.
How to quickly redial the last external number called.
How to quickly dial stored phone numbers using System or Station Speed Dial.
How to remove stored station speed-dial numbers.
How to map speed-dial entries to programmable buttons for quick access.
How to search for contacts and activate features using the phone's directory.
How to use account codes for call logging and reporting.
How to use the speakerphone for handsfree calls.
How to ensure internal calls require handset use, overriding handsfree.
How to temporarily mute the microphone during a call.
How to place active calls on hold using individual or system hold.
How to perform a hookflash for feature access.
General information on transferring calls to other extensions or numbers.
Steps for transferring calls to numbers outside the system.
How to pick up calls ringing or on hold at other extensions.
How to display user name, extension, date, and time during a call.
How to view incoming caller name and number information.
How to forward incoming calls based on specific conditions (busy, no answer).
How to enable/disable system-wide call routing based on phone status.
How to route calls to multiple destinations simultaneously or sequentially.
Steps to set up and manage multi-party conference calls.
How to end a conference and place all parties on hold.
How to record ongoing calls to a voice mailbox message.
How to allow others to hear a call through the speaker while using handset/headset.
How to view and manage call logs (missed, received, dialed).
How to use programmable buttons as secondary extensions for call management.
Accessing a voice-guided system for phone configuration.
How to change the phone's security password.
How to configure DEE settings via the Configuration Assistant.
How to set Do-Not-Disturb status and messages via Configuration Assistant.
How to adjust call forwarding settings via Configuration Assistant.
How to remotely configure phone features using dial codes.
How to leave inter-station or voice messages for other internal parties.
How to check and reply to received messages.
How to cancel previously left inter-station messages.
How to delete waiting inter-station messages.
How to enable/disable DND and select status messages.
How to set timed reminders for appointments or tasks.
Information on using paging to broadcast announcements.
Steps to make a page announcement through the phone system.
How to turn paging reception on or off for your extension.
How ACD agents log in to hunt groups to receive calls.
How ACD agents log out of hunt groups.
How to stop the post-call wrap-up timer for ACD hunt groups.
Additional features available for hunt group members.
How hunt group agents can request assistance from a supervisor.
Features available specifically for hunt group supervisors.
How supervisors handle agent help requests.
How supervisors can listen to hunt group calls discreetly.
How supervisors can join a monitored hunt group call.
Information on contacting system administrators for support.
Explanations and reasons for common error messages displayed on the phone.
Practical solutions and advice for common phone and system problems.
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