Mitel
®
5312/5324 IP Phone User Guide – Issue 2, June 2010 Page 21
Personalizing Your Phone
Default Feature Codes
The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the “New Code” column for reference.
To delete the characters entered:
Press (Hold) to move the cursor to the left and delete the characters entered.
To cancel the feature:
Press
*.
NOTES
Most of the following feature codes work when your IP phone is idle. However, if
you are on an active call or if the IP phone is off-hook, you may need to press
(Special) before you enter the feature code to activate the feature.
Feature Page Code New Code
Account Code – Follow Calls 33 391
Account Code – Optional 33 390
ACD Agent – Log In 57 326
ACD Agent – Log In/Out 57 328
ACD Agent – Log Out 57 327
ACD Agent – Wrap-up Terminate 58 329
Activate Door Relay 24 332
Agent Help – Reject 59 376
Agent Help – Request 59 375
Answer Ringing Call 25 351
Automatic Call Access – On/Off 25 361
Automatic Trunk Call Access – On/Off 25 360
Automatic Trunk Answer 26 350
Background Music – On/Off 16 313
Barge-In 61 386
Call Forward – All Calls 38 355
Call Forward – If Busy 38 357
Call Forward – If No Answer 38 356
Call Forward – No Answer/Busy 38 358
Call Logging 43 333
Change Language 16 301
Conference 41 5
Default Station 24 394
Directory 32 307
Display Time And Date 37 300
Do-Not-Disturb 53 370
Do-Not-Disturb – Cancel 53 371