Mitel 5324 User Manual

Hunt Groups
Page 58 Mitel
®
5312/5324 IP Phone User Guide – Issue 2, June 2010
Logging out of ACD Hunt Groups
You can log out of all ACD hunt groups at once or log out of each hunt group one at a time.
To log out of one or more ACD hunt group:
Do one of the following:
• Dial 328 to log out of all of your ACD hunt groups. The display shows AGENT
LOGGED OUT OF ALL ACDS.
• Dial 327 to log out of one hunt group at a time.
If you were logged in to only one hunt group, the display shows AGENT LOGGED
OUT OF HUNT GROUP <number>.
If you were logged in to more than one hunt group, the display shows AGENT
LOGOUT HG #. Enter the extension number of the ACD hunt group.
Stopping the ACD Hunt Group Wrap-up Timer
Each time you end an ACD hunt group call, a wrap-up timer starts. The default wrap-up time is
15 seconds. Your system administrator can change the wrap-up timer settings.
Until this timer expires, you will not receive another hunt group call; however, you can stop the
wrap-up timer to allow calls to your extension.
To stop the wrap-up timer:
With the handset on-hook, dial 329. The display shows ACD WRAP-UP TERMINATED.

Mitel 5324 Specifications

Processor and Memory

processor type	TNETV1055 (MIPS)
processor speed	125 MHz
DSP speed	165 MHz
RAM	16 MB
ROM	8 MB

Weight and Dimensions

dimensions (phone only)	9.1 in x 7.5 in x 3.5 in (23 cm x 19 cm x 9 cm)
weight (phone only)	1.65 lbs or 0.75 kg
dimensions (packaged)	9.8 in x 8.3 in x 3.9 in (25 cm x 21 cm x 10 cm)
weight (packaged)	2.49 lbs or 1.13 kg