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General| Type | IP Phone |
|---|---|
| Speakerphone | Yes |
| Headset Port | Yes |
| Lines | 2 |
| Supported Codecs | G.711, G.729 |
| Connectivity | Ethernet |
| Power | Power over Ethernet (PoE) |
| Protocols | MiNet |
| Network Ports | 2 (1 LAN, 1 PC) |
Provides a basic introduction to the Mitel 5304 IP phone and outlines the guide's scope.
Details the physical components, buttons, display, and indicators of the 5304 IP phone.
Explains the display, ring/message indicator, speaker, handset, and hookswitch functions.
Describes the nine programmable buttons and their default functions for quick feature access.
Covers volume controls, dialpad usage, audio/visual signals, and comfort and safety guidelines.
Provides guidance on connecting and using a headset with the 5304 IP phone.
Instructions for replacing paper cards to reflect programmed button labels.
Controls for ringer, handset, headset, speaker, and background music volumes.
Selecting system display languages and adjusting screen contrast for readability.
Using the dialpad for text entry and viewing character tables for different languages.
Assigning features or numbers to programmable buttons for quick access.
Understanding default access/feature codes, viewing, and resetting buttons.
Changing keymap assignments and activating the door relay feature.
Procedures for answering calls, waiting calls, and using automatic call access/trunk answer.
Guides for making emergency, internal, external calls, and redialing numbers.
Utilizing speed dial, system directory, and account codes for efficient calling.
Using mute, hold, hookflash, transferring, and reverse transfer for call management.
Viewing system/caller ID and configuring call forwarding options.
Managing dynamic extension express, conferences, recording, logging, and secondary extensions.
Voice-guided configuration of DEE, DND, and call forwarding settings.
Using remote programming for changing DND, DEE, and password settings.
Leaving, viewing, responding to, canceling, and deleting messages.
Enabling DND, setting custom messages, and scheduling reminder messages.
Enabling/disabling paging and placing page announcements.
Logging into/out of ACD hunt groups and managing wrap-up timers.
Agent help requests, call diverting, monitoring, stealing, and barge-in features.
Contacting administrators and understanding phone error messages.
Common problems and their solutions for phone features.
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