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General| Navigation Keys | Yes |
|---|---|
| Headset | Dedicated headset jack |
| Protocols | SIP, MiNET |
| Supported Codecs | G.711, G.729, G.722 |
| Speakerphone | Full duplex |
| Network Interface | 10/100 Ethernet |
| Power | Power over Ethernet (PoE) or optional power adapter |
| Ethernet Ports | 2 |
| Display | Backlit graphics display (160 x 320 pixels) |
| Programmable Keys | 24 programmable keys, self-labeling |
General description of the Mitel 5330/5340 IP Phones and their primary capabilities.
Detailed breakdown of phone components, including display, keys, and indicators.
Explains the visual signals for incoming calls and waiting messages on the phone.
Information on the optional analog line module for making/receiving calls.
Advice on comfortable phone use, avoiding handset cradling, and protecting hearing.
Instructions on using the phone's stand for optimal screen visibility.
Initial setup guidance and overview of the phone's default screen and keys.
Detailed explanation of softkeys, programmable keys, status line, and footer.
Guide to configuring language, display, network, and other phone settings.
Instructions for viewing, filtering, and deleting call logs.
Setup, enablement, and management of voice messages via visual interface.
How to input text and numbers using the phone's keypad.
Alternative method for entering text and numbers via the phone's display keyboard.
Setting the phone number, name, and display language preferences.
Customizing screen brightness, contrast, and audio feedback options.
Step-by-step guide for installing the IOC software on a PC.
Procedures for registering the IOC and upgrading to enhanced features.
Connecting the IOC software to your IP phone via network or directory number.
Overview of IOC components, including the Telephony Toolbar and its functions.
Advice and best practices for customizing programmable phone keys.
Detailed steps to assign features and applications to programmable keys.
Methods for initiating calls using the People application and phone book.
Procedures for answering, ending, and redialing calls.
Using the phone's speakerphone functionality for handsfree calls.
How to place calls on hold and mute the microphone during conversations.
Procedures for transferring calls and setting up conference calls.
Overview and activation of various call forwarding types.
Enabling and disabling immediate call forwarding.
Creating and managing custom call forwarding rules.
Using account codes for billing and logging into ACD agent status.
How to park calls and answer calls from other extensions.
Detailed steps for making emergency calls, including IP connection failures.
Setting up and using float keys for managing incoming lines on the 5340 model.
Instructions for enabling, programming, and utilizing float keys.
Using group listen for shared audio and group paging for announcements.
Controlling user presence status within call groups.
Enabling and using the phone's headset functionality.
Managing calls across multiple devices linked to a single number.
Procedures for logging into and out of shared desk phones.
Securing the phone with a lock and managing personal identification numbers.
How to start, control, and listen to recorded calls.
Creating timed reminders for calls or other events.
Accessing, controlling volume, and muting the conference unit.
Making and answering calls using the analog line, including failover mode.
Identification of parts for cordless modules, handsets, and headsets.
Instructions for establishing communication between cordless devices and the module.
Overview of the cordless handset's elements, buttons, and basic call functions.
Identification of parts for the cordless headset, including microphone and controls.
Understanding the indicator lights and tones for cordless headsets.
Setting up automatic dialing for cordless devices via the Settings menu.
Requirements and compatibility notes for Microsoft Framework and Vista with IOC.
Known issues and incompatibilities with other software applications.
Specific compatibility issues between IOC and Messenger/Outlook versions.
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