Mitel 5330 - Appendix B: List of Limitations; Integrated Office Companion Software Limitations; IOC Compatibility with Messenger and Outlook

5330/5340 IP Phones – User Guide
- 105 -
APPENDIX B: List of Limitations
Integrated Office Companion Limitations
Integrated Office Companion is designed to tie together functionality from various other
applications. There are some cases of incompatible versions of these other applications that
may result in limitations to certain Integrated Office Companion features.
Microsoft Windows Messenger and Outlook
Integrated Office Companion “Presence” Feature: Due to an incompatibility between
Microsoft Windows Messenger version 5.1 and Microsoft Outlook 2002, presence information
may not be passed on to the Integrated Office Companion correctly. If you have this
combination of Microsoft tools, it is recommended that you upgrade either one or both.
Integrated Office Companion “On the Phone” Feature: There are certain combinations of
Microsoft Windows Messenger and Outlook that will interfere with the functionality of the
Integrated Office Companion “On the Phone” feature. The following table lists the
combinations that work, and those that do not.
If you’re using this version of Windows
Messenger. . .
. . .and this version of
Outlook
“On the Phone” feature
result
4.7 2002 Works
4.7 2003 Works
5.1.0639 2002 Does not work
5.1.0639 2003 Works
5.1.0701 2002 Works
5.1.0701 2003 Works
If you’re using MSN Messenger 7.0 with this
version of Windows Messenger. . .
. . .and this version of
Outlook
“On the Phone” feature
result
4.7 2002 Works
4.7 2003 Works
5.1.0701 2003 Works
If you’re using Windows Live Messenger 8.0
with this version of Windows Messenger. . .
. . .and this version of
Outlook
“On the Phone” feature
result
4.7 2003 (11.8010.8036) Works
If you’re using Windows Live Messenger 8.1
with this version of Windows Messenger. . .
. . .and this version of
Outlook
“On the Phone” feature
result
4.7 2003 (11.5608.5606) See Cases below
5.1.0701 2003 (11.5608.5606) See Cases below
Case 1:
1. Win Messenger 4.7 installed / Outlook 2003 installed.
2. Install Windows Live Messenger 8.1.
3. Install IOC.
RESULT: ON THE PHONE WORKS.