5330/5340 IP Phones – User Guide
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APPENDIX A: UPGRADING INTEGRATED OFFICE
COMPANION
If upgrading from a Standalone PC Companion to the Integrated Office Companion, it is
recommended that you first uninstall the Standalone PC Companion.
Integrated Office Companion and Microsoft Framework 2.0
In order to run the Integrated Office Companion, your PC will also need to have the Microsoft
.NET Framework 2.0 installed.
• If the Microsoft .NET Framework 2.0 is not installed when you install the Integrated Office
Companion, the IOC install will download and install the Framework at that time.
• The Microsoft .NET Framework 2.0 must also be present if you uninstall the Integrated
Office Companion.
Integrated Office Companion and Microsoft Vista
If menu items and dialog boxes that interface with Microsoft Outlook and Windows Live
Messenger are disabled even though the programs themselves are running, they may be
running at the wrong privilege level. To remedy this go to the following files and select the
Property option from the right click mouse menu:
Outlook: C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
Live Messenger: C:\Program Files\MSN Messenger\msnmsgr.exe
These are the default install directories; the user’s directory structure may be different. Select
the Compatibility tab and ensure the Privilege Level is deselected. The program should NOT
be running as an administrator. The Properties dialog is shown below.
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