Mitel
®
5304 IP Phone User Guide – Issue 2, June 2010 Page 13
Personalizing Your Phone
Default Access Codes
The following are default system access codes. If your system uses different codes, record the
codes in the “New Code” column for reference.
Outside Line Access Codes
Extension Numbers
Default Feature Codes
The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the “New Code” column for reference.
To delete the characters entered:
Press the Hold button to move the cursor to the left and delete the characters entered.
To cancel the feature:
Press *.
Code Type Code New Code
Emergency Call 911 (999/112 Europe)
Outgoing Call (Default) 8
Select Line Group 1 to 208 92001 to 92208
Automatic Route Selection 92000
Code Type Code New Code
Attendant 0
Phone Extensions 1000 to 1999
Hunt Groups 2000 to 2299
NOTES
Most of the Mitel feature codes work when your phone is idle or “on hook.” Because
the dialpad buttons are located under the handset, you may find it easier to lift the
handset, press the hookswitch down, and then dial the feature code.
If you are on an active call or if you are off-hook, you need to press the Special
button before you enter the feature code to activate the feature.
Feature Page Code New Code
Account Code – Follow Calls 27 391
Account Code – Optional 27 390
ACD Agent – Log In 53 326
ACD Agent – Log In/Out 53 328
ACD Agent – Log Out 53 327
ACD Agent – Wrap-up Terminate 54 329
Activate Door Relay 17 332
Agent Help – Reject 55 376
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