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Mitel 5624 - Call Handling; Call Hold and Retrieval; Call Transfer and Conference

Mitel 5624
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Call Handling
23
Call Handling
During a call you may need to use features, such as Hold, Transfer, Conference, Callback, and
Call Park.
You access these features during a call by pressing the "More" soft key. It displays the In Call
menu.
Hold
1. Press the "More" soft key.
2. Select "Hold" to put the call on hold.
To Retrieve a Held Call
1. Select "Retr." to retrieve the call.
Transfer Call
There are two ongoing calls.
1. Select the call on hold using Up and Down on the Navigation key
2. Select "More".
3. Select "Transfer to".
The two calls are connected. "Transferred" is displayed and the handset enters idle mode.

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