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Mitel 6800i Series User Manual

Mitel 6800i Series
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Mitel 6800i Series SIP Phones
41-001561-00 REV01
RELEASE 4.0.0 SP1 ADMINISTRATOR GUIDE

Table of Contents

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Mitel 6800i Series Specifications

General IconGeneral
BrandMitel
Model6800i Series
CategoryIP Phone
LanguageEnglish

Summary

CHAPTER 1: OVERVIEW

Firmware Installation Information

Provides information on how to install IP phone firmware via Phone UI or Mitel Web UI.

CHAPTER 3: ADMINISTRATOR OPTIONS

Administrator Level Options

Describes options accessible only by administrators for configuring IP phones.

IP Phone UI Options

Details administrator options accessible via the IP Phone UI, including Admin Menu and Configuration Server.

Mitel Web UI Options

Lists options configurable via the Mitel Web UI for administrators, covering Operation, Basic, and Advanced Settings.

Restarting Your Phone

Provides procedures for restarting the IP phone using the IP Phone UI or Mitel Web UI.

Set Phone to Factory Defaults/Erase Local Configuration

Explains how to reset the phone to factory defaults or erase local configuration via UI or Web UI.

Softkeys, Programmable Keys, Expansion Module Keys

Details how to assign specific functions to softkeys, programmable keys, and expansion module keys.

Action URI

Describes specifying URIs that trigger GETs for various XML events on the IP phone.

Firmware Update Features

Covers downloading firmware and configuration files using TFTP, FTP, HTTP, or HTTPS.

802.1x Support

Explains configuring IEEE 802.1x Protocol for media-level access control and traffic policy.

Troubleshooting

Describes tasks for troubleshooting IP phones using Mitel Web UI, including log settings and error messages.

CHAPTER 4: CONFIGURING NETWORK AND SESSION INITIATION PROTOCOL (SIP) FEATURES

Global SIP Settings

Details parameters that apply globally to all SIP lines, including authentication and network settings.

Real-time Transport Protocol (RTP) Settings

Covers configuration of RTP for voice packets, including codecs, packetization, and silence suppression.

Configuration Server Protocol

Describes configuring protocols (TFTP, FTP, HTTP, HTTPS) to download firmware and configuration files.

CHAPTER 5: CONFIGURING OPERATIONAL FEATURES

User Passwords

Explains how users or administrators can change user passwords using configuration files, IP phone UI, or Mitel Web UI.

Administrator Passwords

Details how administrators can change administrator passwords using configuration files only.

Locking/Unlocking the Phone

Provides procedures to lock/unlock the phone using configuration files, IP phone UI, or Mitel Web UI.

Defining an Emergency Dial Plan

Allows specification of emergency numbers and pattern matching for dialing.

Configurable Emergency Call Behavior

Explains how administrators can change default behavior for emergency calls like Connection Hold and Forced Disconnect.

Locking IP Phone Keys

Explains how to lock/unlock programmable keys, softkeys, and hard keys.

Local Dial Plan

Describes the dial plan that distinguishes between PSTN and IP network numbers.

CHAPTER 6: CONFIGURING ADVANCED OPERATIONAL FEATURES

Advanced Operational Features

Provides information about advanced features configurable on IP phones using configuration files or Mitel Web UI.

TR-069 Support

Details TR-069 Protocol for communication between CPE and Auto Configuration Servers (ACS).

MAC Address/Line Number in REGISTER Messages

Allows enabling/disabling sending MAC address and line number in REGISTER messages to the call server.

SIP Message Sequence for Blind Transfer

Explains SIP message sequence for blind transfer, avoiding simultaneous calls for transfer target.

SIP Settings for Semi-Attended Transfers

Describes SIP message sequence for semi-attended transfer, allowing transfer while target phone rings.

As-Feature-Event Subscription

Enables/disables specific line with BroadSoft’s server-side DND, CFWD, or ACD features.

Whitelist Proxy

Configures phone to accept or reject call requests only from a trusted proxy server.

Transport Layer Security (TLS)

Details Transport Layer Security (TLS) and Persistent TLS for secure communication between SIP phones and the Internet.

802.1x Support

Explains IEEE 802.1x Protocol for media-level access control and traffic policy.

Active Voice-over-IP (VoIP) Recording

Supports active VoIP recording, sending duplicate RTP/SRTP packets to voice recording system.

BroadSoft XSI Speed Dial 8 and Call Log Support

Provides interoperability support for BroadSoft XSI Speed Dial 8 and Call Log services.

BroadSoft BroadWorks Executive and Assistant Services

Allows configuration of inter-network relationship between Executives and Assistants for call management.

CHAPTER 7: ENCRYPTED FILES ON THE IP PHONE

Configuration File Encryption Method

Details the use of 'anacrypt.exe' tool for encrypting configuration files.

Procedure to Encrypt Configuration Files

Provides step-by-step instructions for encrypting IP phone configuration files using 'anacrypt.exe'.

CHAPTER 8: UPGRADING THE FIRMWARE

Upgrading the Firmware

Covers downloading configuration files and upgrading firmware from a configuration server.

Using the “Firmware Update” Page in the Mitel Web UI

Describes manually forcing a firmware update from the configuration server via the Mitel Web UI.

CHAPTER 9: TROUBLESHOOTING

Troubleshooting Solutions

Provides solutions for common problems encountered while using IP phones.

Log Settings

Specifies the location for log information storage for troubleshooting purposes.

Error Messages Display

Describes how to view generated error messages on the IP Phone UI or Mitel Web UI.

Configuration and Crash File Retrieval

Details configuration parameters for enabling/disabling uploading support information to a server.

APPENDIX A: CONFIGURATION PARAMETERS

Network Settings

Details basic network settings like DHCP, IP Address, Subnet Mask, Gateway, DNS, and Hostname.

Password Settings

Details how to set administrator and user passwords, including password protection for Options key.

Configuration Server Settings

Details parameters for configuring download protocols and servers (TFTP, FTP, HTTP, HTTPS).

APPENDIX B: CONFIGURING THE IP PHONE AT THE ASTERISK IP PBX

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