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Mitel 6863i User Manual

Mitel 6863i
162 pages
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Mitel 6863i SIP Phone
41-001565-00 REV01
RELEASE 4.0.0 SP1 USER GUIDE

Table of Contents

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Mitel 6863i Specifications

General IconGeneral
BrandMitel
Model6863i
CategoryIP Phone
LanguageEnglish

Summary

Getting Started and Phone Overview

Requirements and Setup

Lists necessary components and steps for installing and setting up the phone.

IP Phone Key Functions

Initial Phone Setup and Operation

Plugging In and Starting Up

Describes the phone's startup sequence and initial screens upon connection.

Customizing Phone Settings

Customizing via IP Phone UI

Details how to change phone settings using the phone's interface and options menu.

Customizing via Mitel Web UI

Explains how to configure phone settings using the web-based user interface.

User Account Management

Setting and Changing User Password

Describes procedures for setting or changing the user password via phone UI or web UI.

Resetting User Password

Explains how to reset the user password to its factory default using the Mitel Web UI.

Directory Management

Phone Lock and Security

Locking and Unlocking the Phone

Details how to lock/unlock the phone using the IP phone UI or Mitel Web UI.

Emergency Dial Plan Configuration

Defining Emergency Dial Numbers

Explains how to set up emergency dial numbers for quick access via the Mitel Web UI.

Line Keys and Programmable Keys

Programmable Key Functions

Lists and describes various functions that can be assigned to programmable keys.

Speed Dial Key Configuration

Covers creating and editing speed dial keys via IP phone UI and Mitel Web UI.

Call Operations

Making Calls

Describes how to dial numbers using handset, speakerphone, or headset.

Handling Calls

Covers placing calls on hold, retrieving held calls, and transferring calls.

Conferencing Calls

Explains local and centralized conferencing procedures for multi-party calls.

Managing Calls and Contacts

Do Not Disturb and Call Forwarding

Do Not Disturb (DND) Configuration

Guides on enabling and configuring DND using phone UI and Mitel Web UI.

Call Forward (CFWD) Configuration

Explains setting up call forwarding based on account, phone, or custom modes.

Troubleshooting Common Issues

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