EasyManua.ls Logo

Mitel 6867i User Manual

Mitel 6867i
235 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Mitel 6867i SIP Phone
41-001567-00 REV01
RELEASE 4.0.0 SP1 USER GUIDE

Table of Contents

Other manuals for Mitel 6867i

Question and Answer IconNeed help?

Do you have a question about the Mitel 6867i and is the answer not in the manual?

Mitel 6867i Specifications

General IconGeneral
Resolution320x240 pixels
SIP Accounts6
Opus CodecYes
Supported ProtocolsSIP
BluetoothNo
Wi-FiNo
Network PortsDual 10/100/1000 Mbps Ethernet ports
PowerPoE Class 2
ExpansionSupports up to 3 expansion modules
Audio CodecsG.711, G.729, G.722
SpeakerphoneFull-duplex speakerphone
Power OptionsPoE
USB PortNo
AudioHigh-definition (HD) audio

Summary

Phone Features

Key Phone Features Overview

Summarizes the core features of the Mitel 6867i phone, including display, Ethernet, USB, and softkeys.

IP Phone Keys

Key Panel Layout

Describes the physical arrangement and labeling of the keys on the IP phone.

Key Descriptions

Core Phone Keys

Details the function of essential keys like Goodbye, Hold, Options, Mute, Volume, Callers List, Redial, Line, Speaker/Headset, and Directory.

Navigation and Softkeys

Explains the function of navigation keys, Transfer, Conference, Presence, and softkeys.

Dialpad Keys

Dialpad Key Functions and Input

Explains the dialpad's use for dialing numbers and text input across various languages.

Getting Started

Initial Phone Setup and Startup

Covers plugging in, starting the phone, and understanding initial configuration screens.

Network Connectivity Status

Explains phone states for network connection and disconnection, including troubleshooting.

UI Overview

Home Screen and Status Indicators

Describes the main phone screen layout and the meaning of status icons.

Softkey Functionality and Behavior

Explains how softkeys are configured and how they display functions contextually.

Customizing Your Phone

Phone Options via IP Phone UI

Details the process of customizing phone settings directly on the device's interface.

Phone Options via Mitel Web UI

Explains how to customize phone settings using a web browser interface.

Language Settings

Instructions on how to change the phone's display and input language.

Time and Date Configuration

Guides for setting time format, daylight savings, date format, and time zones.

Directory Management

Covers directory settings, display options, and managing external sources.

Credentials Setup

Details on entering usernames and passwords for directory authentication.

Call Forwarding Features

Explains how to configure Do Not Disturb (DND) and Call Forward settings.

Phone Lock and Password Management

Procedures for setting, changing, and managing phone passwords and lock states.

Audio Settings

Covers audio mode selection, headset configuration, and ring tone customization.

Display Settings

Guides for customizing home screen, screen saver, and brightness settings.

Dialing Features

Details on Live Dialpad and Speed Dial key configurations.

Softkey Configuration

Explains how to assign functions to softkeys and manage their behavior.

Line Key Configuration

Instructions on configuring line keys, including using the Mitel Web UI.

Speed Dial Key Configuration

Covers creating speed dial entries via phone UI and Web UI methods.

Do Not Disturb (DND) Key Configuration

Details on configuring DND keys and modes using the Mitel Web UI.

Busy Lamp Field (BLF) Key Configuration

Instructions for configuring BLF keys to monitor extension status.

BLF/List Key Configuration

Details on configuring BLF/List keys for BroadWorks integration.

Automatic Call Distribution (ACD) Key Configuration

Guides for configuring ACD keys for call distribution management.

XML Key Configuration

How to configure XML keys for accessing customized phone applications.

Flash Key Configuration

Instructions for configuring a Flash key for generating flash events.

Sprecode Key Configuration

Details on configuring Sprecode keys for activating server services.

Park/Pickup Keys Configuration

How to configure Park and Pickup keys for managing parked calls.

Last Call Return Key Configuration

Instructions for configuring Last Call Return keys.

Call Forward Key Configuration

Details on configuring Call Forward keys for call routing.

BLF/Xfer Key Configuration

How to configure BLF/Xfer keys combining BLF and Transfer functions.

Speed Dial/Xfer Key Configuration

Configuring keys for Speed Dial and Transfer functionality.

Speed Dial/Conf Key Configuration

Setting up Speed Dial/Conf keys for speed dialing into conferences.

Directory Key Configuration

How to configure a Directory key for accessing contact information.

Callers List Key Configuration

Instructions for configuring Callers List keys to view incoming calls.

Redial Key Configuration

Details on configuring Redial keys for accessing outgoing call history.

Conference Key Configuration

How to configure Conference keys for initiating conference calls.

Transfer Key Configuration

Instructions for configuring Transfer keys for call transfers.

Intercom Key Configuration

Details on configuring Intercom keys for direct calls.

Phone Lock Key Configuration

How to configure Phone Lock keys for securing the phone.

Paging Key Configuration

Instructions for configuring Paging keys for group announcements.

Discreet Ringing Key Configuration

Details on configuring Discreet Ringing keys for single ring alerts.

Empty Key Configuration

How to configure Empty keys for blank display entries.

None Key Configuration

Instructions for deleting key functions by setting them to None.

Making Calls

Dialing a Number

Basic procedure for making calls using the handset, speakerphone, or headset.

Pre-Dialing a Number

Procedure for entering a number before initiating the call.

Using Handsfree Speakerphone

How to use the speakerphone for calls without a handset or headset.

Using a Headset

Instructions for connecting and using a headset with the phone.

Volume Controls for Headset Microphone

Guidance on adjusting headset microphone volume levels.

Headset Call Handling Procedures

Steps for making and receiving calls using a headset.

Using Intercom Functionality

How to use the Icom key for intercom calls and answering them.

Redial Functionality

Accessing and using the Redial list for call history.

Mute Functionality

How to use the Mute key to mute the microphone during calls.

Receiving Calls

Procedures for answering incoming calls and sending them to voicemail.

Handling Calls

Guides on placing calls on hold and retrieving held calls.

Transferring Calls

Methods for transferring calls: blind, consultative, direct, and to directory.

Conferencing Calls

Covers local and centralized conferencing methods and setup.

Joining Additional Parties to Active Conferences

Procedures for adding more participants to ongoing conference calls.

Ending Calls

Steps for terminating active calls.

Managing Calls

Directory Overview

Introduction to the phone's directory feature and its capabilities.

General Directory Functions

Basic operations for accessing and navigating the directory.

Local Directory Features

Details about the phone's internal local directory and its management.

External Directory Source Features

Overview of different types of external directory sources supported.

Callers List Management

Covers accessing, using, editing, and deleting entries in the Callers List.

DND and Call Forward Configuration

Guides for configuring Do Not Disturb and Call Forward settings.

Additional Features

Details on various additional phone features like DTMF, call waiting, XML beep, etc.

Incoming Intercom Call Features

Configuration options for handling incoming intercom calls.

Group RTP Paging

Details on configuring and using Group RTP Paging.

Shared Call Appearance (SCA) Call Bridging

Explanation of SCA bridging and its behavior.

BroadSoft BroadWorks Executive and Assistant Services

Information on Executive and Assistant Services, including Filter softkey.

Speeddial Key with Initiate Call Functionality (Assistants Only)

Using speed dial keys for initiating calls on behalf of executives.

Executive Phone Features

Features available for users with the Executive role, including call filtering.

Assistant Phone Features

Features available for users with the Assistant role, including call handling.

Star Codes

Information on using star codes for call handling features.

Other Features

General section for additional features dependent on administrator configuration.

Model M680i and M685i Expansion Modules

Description of optional expansion modules and their supported functions.

Troubleshooting Solutions

Guidance for resolving common phone issues and error messages.

Limited Warranty

Warranty Repair Services

Procedures for obtaining product repair during the warranty period.

After Warranty Service

Information on repair and support options available after the warranty expires.

Appendix A - Time Zone Codes

Related product manuals