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Mitel 6920 User Manual

Mitel 6920
214 pages
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Mitel 6920 SIP Phone
RELEASE 6.0.0 USER GUIDE
58016330 REV00
April, 2021

Table of Contents

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Mitel 6920 Specifications

General IconGeneral
Resolution320 x 240 pixels
ProtocolsSIP
Ethernet Ports2 (10/100/1000 Mbps)
USB Ports1 (USB 2.0)
AudioHD audio
Power over EthernetYes, IEEE 802.3af

Summary

Introduction and Basic Setup

Phone Overview and Features

Introduces the Mitel 6920 SIP IP phone, its models, and key capabilities.

Installation and Safety Guidelines

Covers physical installation and essential safety precautions for phone usage.

Initial Phone Startup Process

Guides users through the phone's power-up sequence and network connection.

Phone Interface and Customization

Understanding Phone Keys

Explains the function and usage of various keys on the phone.

UI Navigation and Settings

Describes how to interact with the phone's interface and adjust settings like language, display, and time.

Softkey Configuration

Details how to program softkeys for accessing specific phone functions and features.

Core Call Handling Operations

Basic Call Management

Covers dialing, answering, holding, and basic call handling procedures.

Call Transfer and Conferencing

Explains procedures for transferring calls and setting up conference calls.

Directory and Call Lists

Details managing contacts, viewing call history, and redial lists.

Voicemail and DND/Call Forwarding

Guides on accessing voicemail and configuring DND/Call Forward rules.

Advanced Features and Troubleshooting

Audio and Display Settings

Explains how to configure audio modes, headset, ring tones, and display options.

Additional Features and Accessories

Describes extra features and optional accessories like expansion modules and WLAN adapter.

Troubleshooting Common Issues

Provides solutions for common problems encountered with the phone's operation.

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