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ONFIGURING SOFTKEYS BLF/LIST KEY
4. In the Label field, enter a label to apply to this key.
5. In the Value field, enter the phone number or extension you want to monitor.
6. In the Line field, select a line for which to apply this key. Valid values are:
– global
– 1 through 24
Expansion Module Keys
7. Select from Key 1 through Key 84(M695).
8. In the Value field, enter the phone number or extension you want to monitor.
9. In the Line field, select a line for which to apply this key. Valid values are:
– global
– 1 through 24
10. Click Save Settings.
BLF/List Key
NOTE: BLF/List functionality can only be programmed on the left softkeys but BLF/List indicators can be
viewed through the Directory, Received Callers, and Outgoing Redial Lists.
The BLF/List feature on the IP phones is specifically designed to support the BroadSoft BroadWorks
Release 13 Busy Lamp Field feature.
This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks
web portal.
In addition to monitoring the idle and busy state, the BLF/List feature also supports the ringing and held
state. When the monitored user is idle, the corresponding softkey is green. When the monitored user’s
phone is ringing, the corresponding softkey turns yellow. When the monitored user on an active call or is
attempting to make a call, the corresponding softkey turns red. Finally, when the monitored user’s call is
on hold, the corresponding softkey displays the BLF/List hold icon. Additionally, the corresponding softkey
LED illuminates to match the monitored user’s state, either off (idle), solid (busy), or fast flashing/slow
flashing (ringing/on hold).
NOTE: You can use a BLF/List-configured key to automatically dial out to the configured extension.
The following table provides the BLF/List states on the phone and the corresponding LED and icon
behavior:
BLF/List State LED Behavior Softkey Icon
Idle Off
Ringing Fast Flashing Red
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