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Mitel 6865i User Manual

Mitel 6865i
203 pages
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Mitel 6865i SIP Phone
41-001566-05 REV00
RELEASE 4.1.0 USER GUIDE

Table of Contents

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Mitel 6865i Specifications

General IconGeneral
Programmable Keys8 programmable keys
Expansion Module SupportNo
Resolution128x48 pixels
SIP Accounts6
Network PortsDual 10/100 Mbps Ethernet ports
PowerIEEE 802.3af Power over Ethernet (PoE) Class 2
Headset PortDedicated headset port
AudioHD wideband audio
Line Keys6

Summary

SOFTWARE LICENSE AGREEMENT

REQUIREMENTS

IP PHONE KEYS

GETTING STARTED

METHODS FOR CUSTOMIZING YOUR PHONE

PHONE STATUS

CUSTOMIZING YOUR PHONE

DISPLAY

SET AUDIO

TIME AND DATE

LANGUAGE

USER PASSWORD

PHONE LOCK

LINE KEYS AND PROGRAMMABLE KEYS

PROGRAMMABLE KEYS

Lists and describes functions that can be assigned to programmable keys.

SPEEDDIAL KEY

Details on configuring and using speed dial keys for quick dialing.

DO NOT DISTURB (DND) KEY

Explains how to configure a key to toggle the Do Not Disturb feature.

BUSY LAMP FIELD (BLF) KEY

Describes configuring a key to monitor the status of other extensions.

XML KEY

Explains how to configure a key to access customized XML applications.

PARK/PICKUP KEYS

Details the configuration and use of call park and pickup features.

CALL FORWARD KEY

Describes how to configure a key for accessing call forwarding menus.

DIRECTORY KEY

Explains how to configure a key for accessing phone directory features.

CALLERS LIST KEY

Details how to assign the Callers List function to a programmable key.

REDIAL KEY

Explains how to assign the Redial List function to a programmable key.

CONFERENCE KEY

Describes how to assign the Conference function to a programmable key.

TRANSFER KEY

Explains how to assign the Transfer function to a programmable key.

INTERCOM KEY

Details how to configure a key for outgoing intercom calls.

PHONE LOCK KEY

Describes configuring a programmable key for phone lock/unlock.

PAGING KEY

Explains how to configure a key for sending group paging RTP streams.

SAVE KEY

Details configuring a key to save items to the phone's local directory.

DELETE KEY

Explains how to assign the Delete function to a programmable key.

NONE KEY

Describes how to remove key functionality by setting it to None.

DISCREET RINGING KEY

Explains configuring a key to toggle the Discreet Ringing feature.

MAKING CALLS

REDIAL

RECEIVING CALLS

HANDLING CALLS

TRANSFERRING CALLS

Covers blind, consultative, and direct transfer methods.

CONFERENCING CALLS

LOCAL CONFERENCING

Details the process of creating conference calls using local conferencing.

CENTRALIZED CONFERENCING (FOR SYLANTRO AND BROADSOFT CALL MANAGERS)

Explains centralized conferencing for specific call managers.

MANAGING CALLS

DIRECTORY

Introduces the phone's directory features and sources.

GENERAL DIRECTORY FUNCTIONS

Covers accessing, navigating, and searching the phone directory.

LOCAL DIRECTORY FEATURES

Details managing contacts within the phone's internal directory.

CALLERS LIST

DND AND CALL FORWARD

DND CONFIGURATION

Explains how to configure the Do Not Disturb feature.

Call Forward Configuration

Details how to configure call forwarding settings for accounts.

ADDITIONAL FEATURES

PREFERRED LINE AND PREFERRED LINE TIMEOUT

Configures focus switching to a preferred line after calls.

GOODBYE KEY CANCELS INCOMING CALLS

Allows configuration of the Goodbye key to reject incoming calls.

INCOMING INTERCOM CALL FEATURES

SHARED CALL APPEARANCE (SCA) CALL BRIDGING

BROADSOFT BROADWORKS EXECUTIVE AND ASSISTANT SERVICES

EXECUTIVE PHONE FEATURES

ASSISTANT PHONE FEATURES

MODEL M680I AND M685I EXPANSION MODULES

TROUBLESHOOTING SOLUTIONS

LIMITED WARRANTY

LIMITED WARRANTY (AUSTRALIA ONLY)

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