ASSISTANT PHONE FEATURES
Users with phones assigned with the Assistant role are able to:
• Activate and deactivate the Executive Call Filtering service from the phone
• Answer or ignore a filtered call
• Push a filtered call back to the Executive
• Perform a blind transfer of a filtered call to the Executive
• Perform a semi-attended transfer of a filtered call to the Executive
• Perform a consultative transfer of a filtered call to the Executive
• Activate and deactivate call forwarding of the Executive’s filtered calls
• Initiate a call on behalf of an Executive
To Activate Executive Call Filtering on an Assistant’s Phone when the Filter Key’s Value
is Defined
Use the following procedure to activate Executive Call Filtering on an Assistant’s phone when
the Filter key’s value is defined:
1. Press the configured “Filter” key corresponding to the respective Executive.
Executive Call Filtering is now activated for that Executive and the key’s corresponding
LED will be lit.
To Activate Executive Call Filtering on an Assistant’s Phone when the Filter Key’s Value
is Not Defined
Use the following procedure to activate Executive Call Filtering on an Assistant’s phone when
the Filter key’s value is not defined:
1. Press the “Filter” key.
The list of associated Executives will appear on screen.
2. Select the Executive for whom you want to activate Executive Call Filtering by pressing
the 2 or 5 navigation keys and then press the Change key.
3. Press the 2 or 5 navigation key to enter the Filtering menu for the respective Executive.
Notes:
1. Push functionality does not carry over to the target phone when call forwarding of
an Executive’s filtered calls is enabled.
2. Assistants are also able to handle filtered calls in the same manner as unfiltered calls.
IP PHONE UI
Note: If Call Forward is enabled for filtered calls, LEDs for all Filter keys will be
turned off.
IP PHONE UI
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