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General| Resolution | 480 x 272 pixels |
|---|---|
| Wi-Fi | No |
| Weight | 1.1 kg |
| Display | 4.3 inch color display |
| Connectivity | 10/100/1000 Mbps Ethernet |
| Programmable Keys | 12 programmable keys |
| Expansion | Supports up to 3 expansion modules |
| Power | Power over Ethernet (PoE) |
| Headset | Dedicated headset port |
| Protocols | SIP |
| Codecs | G.711, G.729, G.722 |
| USB | USB port |
| Audio | High-definition (HD) audio |
Provides an overview of the guide's content and how to use phone features.
Lists related Mitel documentation for installation, quick reference, and administration.
Details the hardware specifications of the Mitel 6869i SIP Phone.
Lists the necessary environment and network configurations for the 6869i phone.
Guides on basic installation, physical setup, and advanced configuration.
Identifies the physical keys on the 6869i IP phone's key panel.
Provides detailed descriptions of the functions for each key on the 6867i.
Explains the function of each dialpad key, including text input.
Describes the phone's behavior and startup screens upon connection.
Explains network connection status and troubleshooting for disconnections.
Describes the default Home screen layout and displayed information.
Explains icons and messages indicating phone and line status.
Details the programmable top and bottom softkeys and their functions.
Displays available lines and line usage indicators for call management.
Shows detailed information for a specific active call.
Allows efficient management of multiple calls in progress.
Explains how to customize phone settings using the IP phone interface.
Lists options available if a simplified configuration is applied.
Guides on customizing phone settings through the web interface.
Details how to view phone status using the IP phone display.
Procedure to locate the phone's IP address for web UI access.
Explains how to view phone status through the web interface.
Describes the SIP registration status conditions for accounts.
Lists supported languages and how to set them for UI display.
Covers setting the input language for text and characters on the phone.
Guides on configuring time format, daylight savings, and date format.
Explains how to set the phone's time zone.
Details on setting date and time manually or via network time servers.
Covers configuring display order and sorting preferences for contacts.
Information on enabling/disabling and renaming external directory sources.
Instructions for changing the user password on the phone.
Guides on how to lock and unlock the phone using its UI.
Explains how to set the audio mode for handset, headset, or speakerphone.
Guides on configuring headset microphone volume and DHSG.
Details available ring tones and tone sets for customization.
Procedures for configuring ring tones via IP phone UI and Web UI.
Guides on configuring tone sets for different regions via IP phone UI.
Instructions for uploading custom WAV ring tones via the Mitel Web UI.
Configures home screen layout and screen saver timer.
Guides on adjusting LCD brightness level and timer.
Explains how to enable or disable the live dialpad mode.
Details on configuring speed dial entries.
Guides on restarting the phone via IP phone UI and Mitel Web UI.
Procedure to define emergency numbers using the Mitel Web UI.
Explains how to use the Presence key to view contact information.
Details the types of softkeys and their programmable functions.
Describes how softkeys behave based on phone states (idle, connected, etc.).
Guides on setting a softkey to act as a line/call appearance key.
Covers creating speed dial keys via IP phone UI and Mitel Web UI.
Allows quick toggling of the DND feature on or off.
Enables monitoring of extension status (busy or idle).
Supports BroadWorks Release 13 Busy Lamp Field feature.
Supports ACD for Sylantro call managers to distribute calls from queues.
Allows access to customized XML applications on the phone.
Enables setting a key to generate a flash event during calls.
Allows automatic activation of specific server services via a key.
Enables parking and picking up calls using dedicated keys.
Configures a key to dial the last received call.
Allows configuring a key for call forwarding functionality.
Combines BLF and Transfer key functions into one key.
Combines Speed Dial and Transfer key functions for efficiency.
Combines Speed Dial and Conference key functions for calls.
Allows assigning a key to access the phone's directory.
Guides on assigning a key to access the incoming calls list.
Guides on assigning a key to access the outgoing calls list.
Allows assigning a key to initiate a conference call.
Allows assigning a key to transfer calls.
Allows assigning a key to connect with remote extensions.
Guides on assigning a key for phone lock/unlock functionality.
Allows configuring a key for sending Real Time Transport Protocol streams.
Allows configuring a key to toggle Discreet Ringing feature on/off.
Allows setting a softkey to force a blank entry on the display.
Procedure to delete a key's functionality by setting it to None.
Step-by-step guide on dialing numbers using handset, speakerphone, or headset.
Allows reviewing a number before dialing it.
Explains how to use the speakerphone for calls.
Guides on connecting and using headsets with the phone.
Details on using the Icom key for intercom calls.
Procedures for answering calls via handsfree, headset, or handset.
Allows diverting an incoming call directly to voicemail.
Guides on placing an active call on hold and retrieving it.
Explains how the phone automatically holds calls when switching lines.
Procedures for blind, consultative, and direct call transfers.
Details the default method for creating conference calls with up to three parties.
Supports multiple participants with unlimited participants via server configuration.
Overview of the phone's directory and its interoperability with sources.
Guides on accessing and navigating the directory and search.
Covers adding, editing, deleting entries in the local phone directory.
Procedure to download the local directory file in CSV format.
Lists types of external directories supported by the phone.
Guides on copying contacts from external sources to the local directory.
Explains how to view, dial, edit, copy, and delete entries in the callers list.
Describes the indicator for missed calls on the home screen.
Details DND modes (Account, Phone, Custom) and their configuration.
Explains Call Forward modes (Account, Phone, Custom) and settings.
Enables or disables displaying DTMF digits on the IP phone's LCD.
Allows enabling or disabling the call waiting tone.
Enables or disables a stuttered dial tone for message waiting.
Enables or disables audible beeps for incoming XML applications.
Sets the time delay between scrolling status messages.
Controls phone's focus behavior on incoming calls during active calls.
Enables a reminder tone for calls on hold during active calls.
Enables periodic reminder rings for a single call on hold.
Specifies the duration for the call waiting tone on active calls.
Guides on setting preferred line and timeout parameters.
Configures the Goodbye key to drop or ignore incoming calls.
Configures the MWI to illuminate for specific or all lines.
Guides on configuring auto-answer, mute, warning tone, and barge-in.
Sets up the phone to receive RTP streams from pre-configured multicast addresses.
Describes how SCA bridging connects multiple phones simultaneously.
Visual indicators for voicemail messages on SCA lines.
Allows Executives to activate/deactivate Call Filtering via a Filter key.
Guides Assistants on configuring Filter keys for Executives.
Enables Assistants to initiate calls on behalf of Executives.
Features available for users with the Executive role.
Features available for users with the Assistant role.
Details the M680i and M685i expansion modules and their supported functions.
Guides on configuring and using keys on expansion modules.
Guides on resolving common display problems like blank screens.
Troubleshoots speakerphone not working or no dial tone.
Troubleshoots phone not ringing or voicemail light not illuminating.
Troubleshoots handset not working and finding phone IP address.
Explains common error messages like 'No Service' or 'Bad Encrypted Config'.
Guides on restarting the phone and locking/unlocking it.
Outlines the product warranty terms and conditions.
Specific warranty terms applicable to Australia.
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