Mitel 6869i - Other Features

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Mitel 6869i SIP Phone Release 4.0.0 SP1 User Guide

216

OTHER FEATURES

A multitude of other features are available depending on whether or not your System

Administrator has configured them for use. Contact your System Administrator for feature

availability and usage information.

Table of Contents

Mitel 6869I SIP Phone Release 4.0.0 SP1 User Guide2
Software License Agreement3
Table of Contents4
Welcome8
- About this Guide8
- Documentation8
- Phone Features8
- Requirements9
- Installation and Setup9
IP Phone Keys10
- Key Panel10
- Key Description11
- Dialpad Keys13
Getting Started14
- Plugging in and Starting the Phone14
- UI Overview18
- Home Screen18
- UI Navigation24
Methods of Customizing Your Phone26
- Phone Options Via the IP Phone UI26
- Simplified Options List27
- Phone Options Via the Mitel Web UI28
Phone Status32
- Phone Status Via IP Phone UI32
- Finding Your Phone's IP Address34
- Phone Status Via the Mitel Web UI35
Customizing Your Phone37
- Language37
- Time and Date47
  - Time Zone49
  - Set Date and Time50
- Directory53
- Credentials56
- Call Forward57
- Lock58
- Audio63
  - Audio Mode63
  - Ring Tones and Tone Sets65
- Display71
- Dialing74
  - Live Dialpad74
  - Speed Dial Edit74
- Restart75
- Emergency Dial Plan76
Line and Call Appearances78
Presence Key79
- Using the Presence Key80
Configuring Softkeys81
- State-Based Softkeys83
- Softkey Display Behavior84
- Line Key86
- Speed Dial Key87
- Do Not Disturb (DND) Key92
- Busy Lamp Field (BLF) Key93
- Blf/List Key95
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)98
- XML Key102
- Flash Key104
- Sprecode Key105
- Park/Pickup Keys107
- Last Call Return Key110
- Call Forward Key111
- Blf/Xfer112
- Speed Dial/Xfer114
- Speed Dial/Conf116
- Directory Key118
- Callers List Key119
- Redial Key121
- Conference Key123
- Transfer Key124
- Intercom Key125
- Phone Lock Key126
- Paging Key127
- Discreet Ringing Key129
- Empty Key130
- None Key131
Making Calls132
- Dialing a Number132
- Pre-Dialing a Number132
- Using Handsfree Speakerphone133
- Using a Headset133
- Using Intercom Functionality135
- Redial136
- Accessing the Redial List137
- Mute139
Receiving Calls140
- Answering an Incoming Call140
- Sending an Incoming Call to Voicemail140
Handling Calls141
- Placing a Call on Hold141
- Retrieving a Held Call142
- Transferring Calls142
- Conferencing Calls147
- Ending Calls152
Managing Calls153
- Directory153
- Callers List166
- DND and Call Forward173
Additional Features186
- Display DTMF Digits186
- Play Call Waiting Tone187
- Stuttered Dial Tone188
- XML Beep Support189
- Status Scroll Delay190
- Switch UI Focus to Ringing Line191
- Call Hold Reminder During Active Calls192
- Call Hold Reminder (on Single Hold)193
- Call Waiting Tone Period194
- Preferred Line and Preferred Line Timeout195
- Goodbye Key Cancels Incoming Calls197
- Message Waiting Indicator198
- Incoming Intercom Call Features199
- Group RTP Paging201
- Shared Call Appearance (SCA) Call Bridging202
- Broadsoft Broadworks Executive and Assistant Services205
- Star Codes217
- Other Features218
Model M680I and M685I Expansion Modules219
- Using the Expansion Modules220
Troubleshooting Solutions221
- Why Is My Display Blank221
- Why Is My Speakerphone Not Working221
- Why Can't I Get a Dial Tone221
- Why Doesn't My Phone Ring221
- Why Is the Light Not Coming on with a New Voicemail Message221
- Why Is My Handset Not Working221
- How Do I Find the IP Address of My Phone222
- Why Does My Phone Display the no Service Message222
- How Do I Change My User Password222
- Why Does My Phone Display Bad Encrypted Config222
- How Do I Restart the IP Phone222
- How Do I Lock My Phone222
Limited Warranty223
- Exclusions223
- Warranty Repair Services223
- After Warranty Service223
Limited Warranty (Australia Only)224
- Repair Notice224
- Exclusions224
- Warranty Repair Services225
- After Warranty Service225
Appendix A - Time Zone Codes226

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