For addional informaon or to report a problem, call the
OIT Help Desk at
949-824-2222 or open a cket at
UC Irvine
Mitel 6867i
Quick Reference
Guide
V1.4 March 2018
Key Description
Goodbye key: Ends an active call or sends
an incoming call to voicemail.
Hold key: Places an active call on hold. To
retrieve a held call, press the call appear-
ance button beside the light that is blinking.
Settings key: Access services and options
to customize your phone.
Mute key: Mutes the microphone so that
your caller cannot hear you.
Volume Control key: Adjusts the
volume for the handset, headset,
ringer and hands free speaker.
Local Directory key: Lists stored names &
numbers.
Directional Pad: Arrows navigate through
menus and text fields, while the center
button selects an item or applies changes
to a text field.
Transfer key: Transfers the current active
call to another extension.
Conference key: Initiates a conference
call by combining two active calls.
Call List: Lists up to 100 past incoming
calls. You may dial a number by pressing
the center key on the Directional pad.
Redial key: Lists up to 100 past outgoing
calls. Pressing the Redial key twice
redials the last called number.
Line/Call Appearance keys: Connects
you to a line or call.
Speaker key: Activates hands-free mode
for making and receiving calls. When the
audio mode option is set, this key is used to
switch between a headset and the speaker.
Presence key: Not used.
Basic Phone Features
C H E C K O U T O U R P R O J E C T P A G E :
H T T P : / / W W W . O I T . U C I . E D U /
Make a call:
1. Lift the handset
2. Dial the number from the keypad.
3. Wait for the call to be dialed or press the Dial soft key.
Answering a call:
For hands-free operation: press the Speaker/Handset
key or the flashing Line key for the incoming call.
Redial:
Press the Redial key. Scroll through available num-
bers. Press the Dial soft key or the center key on the Di-
rectional pad to dial.
Ending calls:
To end a call, return the handset to its cradle or press the
Goodbye key.
Softkeys—10 softkeys on the 6867i
6 Top Keys: Static softkeys that support up to 20 user-
programmable functions.
4 Bottom Keys: Context-sensitive keys that serve up to 18
static functions.
These Bottom softkeys will display when your phone is idle:
1. Voice Mail— Access the campus voicemail system.
These Bottom softkeys will display when you lift the hand-
set:
1. Dial— After entering a phone number from the keypad, press
the Dial softkeys to immediately dial the number.
These Bottom softkeys display when an incoming call ar-
rives:
1. Answer— Answers an incoming call.
2. Ignore— Sends an incoming call directly to voicemail.
3. Silence— Turns the ringer off until the caller hangs up or is
directed to voicemail.
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