User Interface (UI) Overview
Call Status Indicators:
On Hold
Incoming Call
Outgoing Call
Conference Call
Mitel Model 6869i IP Phone Quick Reference Guide
For more information please refer to the 6873i SIP Phone User Guide.
Getting Started
Options:
Accesses
services and
options to
customize
your phone.
Goodbye
Hold
Volume
Mute
Line/Call
Appearance:
Line presentation
for incoming and
outgoing calls.
Speaker/Headset:
Toggles the phone’s audio between speaker and
headset (USB or Bluetooth). Refer to the 6873i IP
Phone Installation Guide and 6873i IP Phone User
Guide for more information on headset functionality.
Bottom
Softkeys:
6 programmable/
state-based
touchscreen
softkeys that
support up to 30
functions.
Top Softkeys:
12 programmable touchscreen softkeys
that support up to 48 functions.
Received
Callers List:
Accesses a list of
received/missed
incoming calls.
Outgoing
Redial List
Basic Call Handling
Placing a Call
1. Lift the handset, press a Line key, or press the
key.
2. Dial the number from the keypad and press the
Dial softkey.
Ending a Call
Place the handset on its cradle or press the key.
Answering a Call
Lift the handset for handset operation or press the Line key or key for
handsfree operation.
Ignoring a Call
Press the key or Ignore softkey when the phone is ringing to ignore the
incoming call and (if congured) send the incoming call directly to voicemail.
Redialing
Press the key once to access a list of recently dialed numbers. Swipe up
and down to scroll through the entries, press the entry to select, and press the
Dial softkey to redial the selected entry. Press the
key twice to call the last
dialed number.
Muting
Press the key to mute the handset, headset, or speakerphone.
Holding and Resuming
1. To place a call on hold, press the key when connected to the call.
2. To resume the call, press the key again or press the Line key
corresponding to the line where the call is being held.
Line/Screen
Name Indicator
Phone/Line Status
Indicators:
Phone Locked
Voicemail
Do Not Disturb
Call Forward
Missed Calls
Status Messages
Date and Time
Bottom Softkeys
Top Softkeys
More Softkeys:
Dots indicate the number of softkey “pages” and its relative position.
Press the “More” bottom softkey to switch bottom softkey pages.
Swipe left and right in the top softkey area to switch top softkey pages.
Call Timer
Picture ID
Caller ID
New Call Key:
When a line is not in use, a New Call key is available allowing you to dial out using the selected line.
Line Usage
Indicators:
Indicates the number
of connected calls on
the respective line or
if the line is in a
incoming/outgoing
ringing state.
Incoming Call
Outgoing Call
Available Lines:
Displays a list of
the lines that are
congured on
the phone. See
UI Navigation for
more details.
Call Feature Indicators:
TLS/SRTP
Encryption
Mitel Hi-Q
TM
Active VoIP
Recording
Detailed-View Call Screen
The Detailed-View Call Screen brings into focus all the information available for a
specic call. It is the default screen displayed for all active point-to-point calls.
Multi-View Call Screen
The Multi-View Call Screen allows you to manage your calls more efciently when
you have more than one call in progress. It is particularly useful in transfer and
conference scenarios. All pertinent information from the Detailed-View Call Screen
is also available on the Multi-View Call Screen but information for two remote parties
can be seen simultaneously.
Line Selection Screen
The Line Selection Screen allows you to easily view the lines in use and select a
line to act upon.
Home Screen
The Home Screen displays the date and time along with various important status
messages. It is the default screen displayed when the phone is in an idle state.
Picture ID
Caller ID
Call Timer
Note:
No icon indicates that
the call is active.
58014500 REV00
Mitel 6873i IP Phone
Quick Reference Guide
Call Status Indicators:
On Hold
Incoming Call
Outgoing Call
Conference Call
Note:
No icon indicates that
the call is active.
Call Feature
Indicators:
TLS/SRTP
Encryption
Mitel Hi-Q
TM
Active VoIP
Recording
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