Introduction
5
Express Messenger includes tools to help get your voice mail up and running quickly.
After that, you can customize the system to meet your specific business needs.
Two important topics are at the end of Section 1:
• Testing Express Messenger
• Setting Up Express Messenger for the First Time.
Intended Audience
This document is written for the System Administrator responsible for the Express
Messenger voice mail system.
Typical System Administrator duties include:
• Adding and changing mailboxes. Mailboxes are where employees
send and listen to messages.
• Recording company greetings and announcements.
• Setting up outside notification numbers for pagers, cellular phones,
and so forth.
• Backing up the system.
• Answering employee questions.
• Maintaining the voice mail system.
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General
