Contacts
Voicemail
Settings
Provides
services and
options that
allow you to
customize
your phone.
Volume
Mute
Navigation/Select
Multi-directional navigation
keys are used to navigate
through the phone menu.
Press the center button
the left and right navigation
keys can be used to access
Programmable Keys
Up to 18 programmable keys,
the additional pages of
programmable keys.
Softkeys
Four state-
sensitive softkeys.
Redial
Goodbye
Hold
Ends active
calls and used
Mutes/unmutes
Displays Call
Places an active
call on hold or
Displays
a list of your
contacts
Adjusts the
volume for
the ringer,
handset,
speaker,
and headset.
Provides
On the Home screen,
service.
your voicemail
access to
a maximum of six programmable
keys per page
for exiting menus
History with a list
of outgoing calls
all outgoing audio
from headset,
Call History
Displays a list
of missed,
outgoing and
received calls
resumes a call
from hold
to select menu options and
perform various actions.
Basic call handling
Making a call
1. Lift the handset or press the key, and
dial the number.
2. Press the Line programmable key and dial
the number.
Ending a call
Place the handset back in its cradle, press the End Call softkey, or press the
key.
Answering a call
Lift the handset or press the key for handsfree operation.
Redialing
Press the Redial softkey once or the key twice to call the last dialed number as
displayed on the Home screen
or
Press the
key once to access the Call History application with a list of recently
dialed numbers. Use the up and down navigation keys to scroll through the entries and
either press the Select
button or Dial softkey to redial the selected number.
Muting
Press the key while on an active call to mute the microphone for your handset,
headset, or speaker. Press the
key again to unmute the audio.
Holding and resuming
1. To place an active call on hold, press the key. A (hold) icon flashes on the
respective Line key.
2. To resume the call, press the
key again or press the respective Line key.
handset or
speaker
Speaker/Headset
Toggles the phone’s audio between speaker
and headset. If you are using a DHSG/EHS
headset, ensure that the headset jack adapter is
removed from the headset port. See the Mitel MiVoice
6920 IP Phone Installation Guide for more details.
Important Dialing Information:
9+Area Code+Number
9+1+Area Code+Number
Local Number
Long Distance
Emergency 911 or 9+911
HOT
DESK LOGIN AND LOGOUT
Hotdesk Login
1. Press HOTDESK softkey
2. Press LOGIN softkey
3. Enter Hotdesk extension number
4. Press ENTER softkey
5. Enter PIN 1234
6. Press
ENTER softkey
Hotdesk Logout
1. Press LOGOUT softkey
2. Press LOGOUT softkey one more time
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