EasyManua.ls Logo

Mitel MiVoice Business EX Controller User Manual

Mitel MiVoice Business EX Controller
91 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
MiVoice Business
EX Controller Installation and Administration
Guide
Release 9.1
March 2021

Table of Contents

Other manuals for Mitel MiVoice Business EX Controller

Question and Answer IconNeed help?

Do you have a question about the Mitel MiVoice Business EX Controller and is the answer not in the manual?

Mitel MiVoice Business EX Controller Specifications

General IconGeneral
BrandMitel
ModelMiVoice Business EX Controller
CategoryController
LanguageEnglish

Summary

About this Guide

What's new

Summary of new features and document updates in this release.

Related Documents

Lists other relevant Mitel documentation for further information.

About EX Controller

Overview

Provides a general overview of the EX Controller hardware and its capabilities.

EX Controller Architecture

Explains the hardware architecture of the EX Controller.

User Interfaces

Lists and describes the various user interfaces for the EX Controller.

Deployment Tool

Details the Deployment Tool, a web-based application for deploying software.

Server Manager

Describes Server Manager, a web-based app for administrative tasks.

MiVoice Business System Administration Tool

Explains the System Administration Tool for call programming.

Mitel Integrated Configuration Wizard (MiCW)

Describes the MiCW for initial system setup and commissioning.

EX Controller Web GUI

Explains the EX Controller Web GUI, used for troubleshooting.

Supported Hardware Configuration

Details the hardware configuration, including available slots and card types.

Sample Configuration

Provides a sample configuration of cards installed in the EX Controller.

Optional Accessory

Lists optional accessories like USB audio adapters.

Models and Part Numbers

Lists available EX Controller models and their part numbers.

Specifications

Details technical specifications of the EX Controller.

Operating Environment

Specifies operating temperature and humidity ranges for the EX Controller.

Storage Temperature

Specifies storage temperature ranges for the EX Controller.

Dimensions and Weight

Lists physical dimensions and weight of the EX Controller.

Connection Interfaces and LEDs

Details the physical ports and indicator LEDs on the EX Controller.

Power and Grounding

Explains power supply connections and grounding requirements.

Slots Order

Provides important information on the correct order for installing cards in slots.

Hardware Interface Comparison of EX with other 3300 ICP Controllers

Compares hardware interface specifications between EX Controller and 3300 ICP.

Hardware Installation

Overview

Outlines the sequential procedures for hardware installation.

Package Checklist

Lists all items included in the EX Controller package.

Requirements

Details requirements before starting hardware installation.

Location

Provides guidelines for choosing an appropriate installation location.

Wiring

Specifies guidelines for Ethernet cable types and connections.

Tools and Equipment

Lists the necessary tools and equipment for installation.

Installation Checklist

A checklist to verify installation prerequisites and tasks.

Cleaning Instructions

Provides instructions on how to clean the EX Controller unit.

Installing the EX Controller

Details the steps for physically installing the EX Controller unit.

Installing Telephony Cards

Guides the user through the process of installing telephony cards.

Cabling

Provides instructions for connecting cables to the EX Controller.

Software Installation

Overview

Outlines the sequential procedures for software installation.

PC Requirements

Lists the minimum PC requirements for the deployment process.

Prerequisites

Lists necessary files and software to download before installation.

Accessing the EX Controller Deployment Tool

Explains how to access the Deployment Tool via network.

Updating the EX Controller Deployment Tool

Guides on updating the Deployment Tool and its firmware.

Running the EX Controller Deployment Tool to Install the MiVoice Business Virtual Machine

Details how to use the Deployment Tool for software installation.

Post-Installation Tasks

Default Passwords

Lists default usernames and passwords for system access.

Log into Server Manager

Step-by-step guide to log into the Server Manager.

Licensing the MiVoice Business system

Explains how to license the system using Server Manager.

Log into the MiVoice Business System Administration Tool

Guides on logging into the System Administration Tool.

Log into the EX Controller Web GUI

Instructions for logging into the EX Controller Web GUI.

Program the MiVoice Business System

Details methods for programming the MiVoice Business system.

Trunk Configuration

Explains how to configure trunks using configuration scripts.

Maintenance

Software Upgrade

Describes how to upgrade the MiVoice Business system software.

Mount Software Blade on Server Manager Manually

Guides on manually mounting software blades for upgrades.

Backup and Restore

Covers procedures for backing up and restoring system data.

Backup and Restore Using Server Manager

Details backup and restore using Server Manager.

Backup and Restore Using MiVoice Business System Administration Tool

Details backup and restore using the System Administration Tool.

Field Replaceable Units

Discusses replaceable components, focusing on SSD failure.

SSD

Specifics on replacing the Solid-State Drive (SSD) due to failure.

Telephony Cards

Provides guidelines for replacing or installing telephony cards.

Change IP Address of the EX Controller Web GUI

Instructions to modify the EX Controller Web GUI IP address.

Configure the Server Using Server Console

Explains how to configure the server via the console.

Accessing Server Console

Steps to remotely access the server console.

Configure this Server

Guides through server configuration parameters.

Manage trusted networks

Instructions for managing trusted network access.

Perform backup

Details how to perform database backups.

Troubleshooting

System Software

Discusses system software logs for troubleshooting.

Reset/Default Button

Explains how to perform factory or partial resets using the button.

Partial Reset

Details the procedure and effects of a partial reset.

Factory Reset

Describes the factory reset procedure and its consequences.

Reset the System Administration Tool Password

Assigning a Static IP Address to the EX Controller Deployment Tool Manually

Prerequisites

Lists requirements for assigning a static IP address.

Assigning a static IP address manually

Guides on manually assigning a static IP to the Deployment Tool.

Programming an R2 Trunk

Programming an R2 trunk

Explains the R2 CAS protocol and how to program R2 trunks.

Related product manuals