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Mitel MiVoice Business EX Controller User Manual

Mitel MiVoice Business EX Controller
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Troubleshooting
6.2 Reset/Default Button
The Reset/Defaultbutton can be used to perform a factory or partial reset of the EX
controller while the unit is powered on.
The Reset/Default button will generate different actions depending on the duration of
time the button is held.
Pressing Time Action Comment LED Pattern
2 to 6 seconds Restarts the EX Controller. No changes are made to t
he EX Controller settings.
Power1 blinking, all other
LEDs Off.
7 to 11 seconds Initiates a Partial Reset of
the EX Controller
Restarts the unit in a k
nown and static state wh
ile keeping most of the
configuration unchanged.
All LEDs blinking, 1cycle
per second, 50% duty.
12 to 16 seconds Initiates a Factory Reset of
the EX Controller
Reverts the unit to its defa
ult factory settings. For mo
re information, see Fact
ory Reset.
All LEDs steady On.
17 seconds and more No action is taken. This is
useful if you accidentally p
ushed the button and do
not need and action to be
applied.
The action is ignored. All LEDs will become Off
after blinking and being st
eady on.
6.2.1 Partial Reset
You can perform a partial reset of the EX Controller to:
Reset the password of the EX Controller Web GUI. For example, if you have forgotten
the password.
Contact the unit in a known state when you can no longer access the EX Controller
Web GUI. For example, due to modified configuration. In such case, you can manage
the EX Controller using the Rescue Network Interface. The Rescue Network Interface
is bound to the WAN port ETH1 of the unit and accessible through the IP address
192.168.0.1. (IPv4) or an IPv6 Link Local address.
The Rescue Network Interface is used for:
Completing the configuration of a new unit.
Modifying existing configuration.
By default, the Rescue Network Interface is disabled. When a partial reset is
performed, the Rescue Network Interface becomes enabled and the Power and
Ready LEDs are blinking at 1Hz with 75% duty and all other LEDs are off. Once the
configuration has been modified to solve the problem that required the partial reset,
73 EX Controller Installation and Administration Guide

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Mitel MiVoice Business EX Controller Specifications

General IconGeneral
BrandMitel
ModelMiVoice Business EX Controller
CategoryController
LanguageEnglish

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