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Stacy CervantesJul 26, 2025
What to do if I cannot log into the System Administration Tool for Mitel 50008229 Controller?
- SSeth SmithJul 26, 2025
This could be due to a forgotten password or IP address misconfiguration. First, check whether you can access the EX Controller Web GUI. If accessible, log in to the EX Controller using the VNC application by entering :1 in the VNC Server field. Run the ifconfig command and verify whether eth1 has the correct MiVoice Business IP address. If not, modify the IP address of the MiVoice Business. Also, collect SOS logs from Server Manager (Administration > View log files).
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