Mitel MiVoice Business EX Controller User Manual

About this Guide
Document Title Description Location
MiVoice Business Migration Guide
lines
Provides guidelines for preparing an
d migrating your MiVoice Busines
s system to MiVoice Business Rel
ease 9.0 or later, or to another pla
tform.
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EX Controller and GX Gateway Saf
ety Instructions
Provides basic installation informat
ion, necessary for the proper and sa
fe functioning of this equipment.
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MiVoice Business Engineering Gui
delines
Provides guidelines for planning an
installation of a MiVoice Business C
ommunications Platform.
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MiVoice Business Security Guidel
ines
Provides guidelines for secure deplo
yment and secure operation of the
MiVoice Business (MiVoice Business
) system.
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Ethernet Twisted Pair Cabling Plant,
Power and Grounding Guidelines
Provides information about network
cabling and guidelines for twisted pa
ir cabling installation.
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Mitel IP Sets Engineering Guidelines Provides guidelines for individuals
who are planning for the installation
of Mitel IP phones.
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Network Engineering for IP Telep
hony
Provides guidelines that should be
considered prior to deploying IP pho
nes, such as network design, QoS
mechanisms and related protocols.
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Contacting Mitel Technical Support
Keep the following information handy when you contact the Mitel Technical Support:
• MiVoice Business software version installed or trying to install
• DGW firmware version
• EX Controller Deployment Tool version number or the exdeploy zip file (exdeploy-
x.x.x.x.zip) version number
• Product serial number
• Nature of the problem
• What you were doing with the application when the problem occurred
• Troubleshooting results
For information about contacting Mitel Technical Support:
1. Go to Mitel MiAccess, and in the left navigation pane, click InfoChannel.
2. In the Select Infochannel drop-down, click Mitel - Worldwide.
3. In the left navigation pane, click Services and Support > Support Services.
4. Under Support Services, click Technical Support.
EX Controller Installation and Administration Guide 6

Mitel MiVoice Business EX Controller Specifications

General

Brand	Mitel
Model	MiVoice Business EX Controller
Category	Controller
Language	English