16
No sound, or low
sound, comes from
the headphones.
• The battery may be dead. Recharge the battery.
• Make sure that your Bluetooth device is turned on, that Bluetooth
mode is turned on, and that your stereo headphones are selected.
• Make sure that the audio source (for example, a computer, MP3
player, or phone) is turned on.
• Make sure that the headphones’ volume and the audio source's
volume are turned up.
• Make sure that your stereo headphones are in pairing mode.
• If the headphones are paired to a computer, make sure that the
headphones are selected as the playback default and recording
device. For instructions, see one of the following:
• “Pairing with a computer running Windows“ on page 8.
• “Pairing with a Mac computer“ on page 10.
• Try re-pairing the headphones. See “Pairing your stereo headphones
with a Bluetooth device“ on page 7.
• You may need to turn off the paired audio source's internal speakers
before the audio source can send audio to the headphones. See the
documentation for the audio source.
• Make sure that the sound is not muted on the paired audio source.
• Make sure that your stereo headphones are not paired to another
Bluetooth device.
• Make sure that your Bluetooth device is not paired to a device other
than your stereo headphones.
I cannot pair the
headphones with
other devices.
• Shorten the distance between your stereo headphones and the
Bluetooth device.
• Turn off the Bluetooth device, then back on again. Re-pair your
stereo headphones with the Bluetooth device.
• Make sure that your stereo headphones are not paired to another
Bluetooth device.
• Make sure that your Bluetooth device is not paired to a device other
than your stereo headphones.
• Make sure that your stereo headphones and the Bluetooth device
have Bluetooth turned on and are in pairing mode.
• Make sure that your stereo headphones are selected on the
Bluetooth device.
• The headphones only work with devices that support the HSP, HFP,
or A2DP profile. You cannot pair the headphones with devices such
as a regular cordless phone.
My Bluetooth
device keeps
unpairing.
• Shorten the distance between your stereo headphones and the
Bluetooth device.
• The battery on your stereo headphones or your Bluetooth device
may be dead. Recharge the battery.
MD-HPBT01 does
not appear on my
Bluetooth device
selection list.
• Shorten the distance between your stereo headphones and the
Bluetooth device.
• Put your stereo headphones into pairing mode, then refresh your list
of Bluetooth devices. For more information, see the documentation
that came with your Bluetooth device.
MD-HPBT01_14-0244_MAN_V1_ENG.fm Page 16 Tuesday, July 8, 2014 10:25 AM
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