Monitored Therapeutics, Inc. © Copyright 2020 18 P/N 45-50035 Rev. K, 2020-10-21
19. TROUBLE SHOOTING INFORMATION
Should you encounter problems operating the GoSpiro, consult the table below:
LED
indicator
should be
(colored)
LED
indicator is
now
(colored)
When you try to power up
the device, you pressed
the purple power button.
You kept pressing on the power button
for over 6 seconds and the device
entered pairing mode.
Press the power button for more than
2 seconds to power off the device.
Then press on the power button
momentarily to power the device on
again.
Red for 2
seconds with a
long beep from
the buzzer then
turn itself off
Battery is discharged and has
inadequate power
Battery is discharged and has no power.
Charge the battery for at least 30
minutes. If there’s still no response
after pressing the power button
momentarily, contact technical
service.
Flashing blue
then turns solid
blue with a
short beep
Your GoSpiro has been paired with a
GoHome, smartphone or tablet before.
When you powered up the GoSpiro and
also a compatible data collection
device, they connected automatically.
You don’t need to pair your GoSpiro
again. You can perform test directly
with this GoSpiro.
Flashing blue
then turns solid
green with
three short
beeps
Your GoSpiro has been paired with a
GoHome, smartphone or tablet before.
Also the data collection device has
started communicating with the
GoSpiro and is waiting for data packets
of flow and volume from the GoSpiro.
That means you can start the test by
breathing into the PFT filter or
mouthpiece adapter.
You don’t need to pair your GoSpiro
again. You can start the test directly
by breathing in and out of the
mouthport of GoSpiro.
Read the instructions for performing a
lung function test in Section 10.
When you try to pair your
GoSpiro with the primary
data collection device, you
press the SCAN button on
the application of the data
collection device. Then
you choose PAIR on your
data collection device
after it found your
GoSpiro via Bluetooth.
Flashing blue
for 1 second
with a short
beep and
turns your
GoSpiro off
automatically
No response
(stays solid
purple)
The GoSpiro did not go to automatic
shutdown following pairing.
This doesn’t mean your GoSpiro has a
problem. You should just press on the
power button for about 1 second to
turn your GoSpiro off. Then you can
power it up again to perform testing.
When you try to perform
a test using a data
collection app on a
GoHome, smartphone or
other tablet, after the app
started.
Your GoSpiro may have not been paired
with a data collection device by your
prescriber.
If you never paired your GoSpiro with
this GoHome, smartphone or tablet,
pair it following the instruction in
Section 9 “Pairing your GoSpiro with
GoHome and/or smartphone”.
If you paired this GoSpiro with this
GoHome, smartphone or tablet before,
then it might be because it lost the
pairing key.
If you paired this GoSpiro with this
GoHome, smartphone or tablet before
but for some reason they are not
paired now. You should check the
Bluetooth setting of your GoHome,
smartphone or table and make sure
the Bluetooth is open. Also, move the
GoSpiro closer to the data collection
device. Try to pair them again
following the instruction in Section 9,
“Pairing your GoSpiro with GoHome
and/or smartphone”.
When you followed the
instructions of the data
collection app and have
finished performing a test.
Back to solid
blue from
solid green
Turbine is still rotating due to air
currents.
Ensure airflow in the room from a fan
or air conditioner is not passing
through the spirometer.
Turbine Assembly is not seated
completely in the GoSpiro body.
Reseat the Turbine Assembly in the
GoSpiro body. See Section 8 Getting
Started.
If the LED indicator is in a wrong color or flashing pattern other than listed below, do not try to fix it yourself. Contact info@monitoredRx.com or
call 1.614.761.3555 for technical assistance.
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